Gerber Collision & Glass - Belvidere

My Experience - 5.0/5.0 -

Great service and they are conveniently located!

Likely to Recommend - 5.0/5.0 -

Great service and location!

Repair Quality - 5.0/5.0 -

Great to work with Gerber Collision! They kept me up to date with the repairs on my car.

Customer Service - 5.0/5.0 -

They were great with communication about the repairs.

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0 -

Repairs took to long and were not satisfacory

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I got my car back very quickly. They did communicate with me pretty regularly. I was pleased with the whole process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My repairs were done and at timely fashion

Customer Service - 5.0/5.0 -

They were courteous and respectful

Returned Clean

My Experience - 5.0/5.0 -

Great service!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent communications. Love the updates using the app.

Likely to Recommend - 5.0/5.0 -

Already have recommended

Repair Quality - 5.0/5.0 -

Great communication. App is a plus. Work was created in a timely fashion. It was completed before promised with excellent workmanship.

Customer Service - 5.0/5.0 -

Margie kept me informed throughout the entire process

Returned Clean

My Experience - 5.0/5.0 -

They did an excellent job. I can:t even tell where the repairs were made. My car is restored to like new condition. They even cleaned the inside of my car. I would definitely use them again.

Likely to Recommend - 5.0/5.0 -

They make the process so easy and kept me informed of the progress they were making. Very good people, very good repair shop. I highly recommend them.

Repair Quality - 5.0/5.0 -

They did an excellent job. I was updated by text messaging on the progress of my repair. My car looks like new again, they even cleaned my car, outside and inside. I highly recommend them.

Customer Service - 5.0/5.0 -

The people at The Gerber are very friendly, they kept me up to date on the progress of my vehicle repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Repair process was smooth and stress free (no complaints there), happy with the results of the repair but when it was time to pick up my Truck it was completely dead and It doesn’t even crank. Not sure if battery is completely drained but i wasted 2 hours of my time trying to figure this out. So disappointing and i will probably have to spend my own money to fix whatever is wrong with my truck.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work and communication was great. Any hiccups we encountered they make it a priority to get it handled right away. Very happy, would recommend.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

They did a great job .. Spencer was very professional and treated us with respect and kept us updated. Especially was pleased they detailed the interior. Thank you

Customer Service - 4.5/5.0 -

See above comments

Returned Clean

My Experience - 5.0/5.0 -

Happy with repair and liked the frequent updates we were given. Car was done earlier that we expected. Thanks for the service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I definitely recomend Gerber Collision & Glass, I'm 100% satisfied with the job they did on my Chevy and Mustang....

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent job on my Silverado truck looks brand new for a 2018, I would recommend Gerber Collision to all my friends,thanks :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

After job done. I was out of town. They delivered my both cars to my house.

Repair Quality - 5.0/5.0 -

Excellent job done in my two cars very responsive and cost less. I definitely recommend.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I already have recommended them.

Repair Quality - 5.0/5.0 -

Great work in a timely fashion.

Customer Service - 5.0/5.0 -

Spencer is the best. Always kept me informed and worked with me on the price.

Returned Clean

My Experience - 5.0/5.0 -

I really like the communication updates given by Spencer and Gerber Collision. It helped us see how the repairs were progressing. Thank you for your help when our car needed it!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Second time I’ve been there very, very satisfied Spencer was excellent and the other girl I’m not sure her name will be back