Gerber Collision & Glass - Birmingham/14th St. N.

5.0 (154reviews)

99%

(205) 278-6140

517 14th Street North, Birmingham, AL 35203

99%

See Photos

517 14th Street North
Birmingham, AL 35203

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Birmingham/14th St. N.

See Photos

517 14th Street North
Birmingham, AL 35203

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Birmingham/14th St. N. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Ram

Call

Website

Reviews (154)

Sort By:
Newest
Rating

138 Customers Rated

5 Stars

88.3% Complete

(136)
4 Stars

0.6% Complete

(1)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0.6% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as excellent, professional, and exceeding expectations. Many noted their vehicles looked brand new upon return. Timeliness was a standout highlight, with numerous customers receiving their vehicles ahead of the promised date. Communication was widely appreciated, with regular updates via text and calls keeping customers well-informed throughout the repair process. Customers highlighted the welcoming, courteous, and empathetic nature of the entire staff. A few customers noted minor cleanliness concerns inside their vehicles, as mentioned in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... skilled staff from leadership to the front desk. They instill a lot of confidence in the entire process. They also deliver great results with amazing turnaround. ..." Read more

"Everything that was replaced or repaired looks and works good as new."

"Best in town. Honest and good craftsmen."

"Quality Was Beyond My Expectations."

"They completed the repairs 2 weeks before I was expecting, fantastic."

"I got my car back a week early!"

"2 days early was a great surprise."

"... everything was explained and broken down clearly. The repairs were completed ahead of schedule and the work looks amazing." Read more

"My truck was repaired two days earlier than expected. They did a great job 100% satisfied."

"Oh yes they updated me on Tuesdays and Thursdays and in between"

"They kept me in the loop of what they were working on every other day and that was so nice to know where they were at in ..." Read more

"I Received Updates Daily, I Didnt Have To Call And Check On My Car Once."

"From the estimate to completion, everything was explained and broken down clearly. The repairs were completed ahead of schedule and ..." Read more

"Communication was great throughout and workmanship was excellent and ready before promise date."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... skilled staff from leadership to the front desk. They instill a lot of confidence in the entire process. They also deliver great results with amazing turnaround. ..." Read more

"Everything that was replaced or repaired looks and works good as new."

"Best in town. Honest and good craftsmen."

"Quality Was Beyond My Expectations."

"They completed the repairs 2 weeks before I was expecting, fantastic."

"I got my car back a week early!"

"2 days early was a great surprise."

"... everything was explained and broken down clearly. The repairs were completed ahead of schedule and the work looks amazing." Read more

"My truck was repaired two days earlier than expected. They did a great job 100% satisfied."

"Oh yes they updated me on Tuesdays and Thursdays and in between"

"They kept me in the loop of what they were working on every other day and that was so nice to know where they were at in ..." Read more

"I Received Updates Daily, I Didnt Have To Call And Check On My Car Once."

"From the estimate to completion, everything was explained and broken down clearly. The repairs were completed ahead of schedule and ..." Read more

"Communication was great throughout and workmanship was excellent and ready before promise date."

Tracy (Honda owner) reviewed 9/1/26

Sue (Hyundai owner) reviewed 9/1/26

Excellent communication.

Patrick (GMC owner) reviewed 8/31/26

Great work great service thank you all

Scott (Honda owner) reviewed 8/31/26

Great communication throughout the process

Mark (Chevrolet owner) reviewed 8/31/26

The Gerber Collision & Glass repair experience was nothing short of outstanding. The overall customer service was excellent.

Latonya (Nissan owner) reviewed 8/31/26

Richard (Nissan owner) reviewed 8/31/26

Updates were wonderful. I never had to guess about my car.

Deanna (Honda owner) reviewed 8/31/26

No complaints great Job!

I would

Great job by everyone!

Great job!

Norma-Jean (Volkswagen owner) reviewed 8/31/26

James (Genesis owner) reviewed 8/29/26

Josh and his team did an excellent job. Ashley is exceptional as a representative in keeping the customer updated and answering any questions.

Mathias (Chevrolet owner) reviewed 8/27/26

Thomas (Nissan owner) reviewed 8/27/26

Zach (Toyota owner) reviewed 8/26/26

Claudette (GMC owner) reviewed 8/26/26

Ashley always had the best attitude whenever we spoke. She has such a bright and welcoming presence. Eric also really made me feel comfortable leaving my vehicle. He explained the process, what was going to be done, and what certain things meant, which really made me feel good and reassured.

Adrian (Chevrolet owner) reviewed 8/24/26

I always have a great experience with the team at Gerber Collision & Glass. This is my second time getting my vehicle fixed with this great team. Thank you very much for taking care of my vehicle and me.

I have been to Gerber Collision & Glass twice because they do a fantastic job. This is the reason I will recommend them.

I am very satisfied with the work on my vehicle. Thank you.

I am very satisfied with the customer service I received from Ashley and Eric. They were very professional. Thank you.

Anonymous (Hyundai owner) reviewed 8/24/26

Destini (Honda owner) reviewed 8/24/26

Steve (GMC owner) reviewed 8/21/26

Anonymous (Hyundai owner) reviewed 8/21/26

Quintin (Honda owner) reviewed 8/21/26

Because they did a great job on the repairs done to my vehicle and everybody was friendly and easy to get along with that’s a plus for me. Some places you cannot go and people are not courteous to their customers.

I gave the score of 10 because the work I was very satisfied with what was done and how neat and clean my vehicle was when I picked it up

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Gerber Collision & Glass - Birmingham/14th St. N.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Birmingham/14th St. N.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (154)

138 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -