Gerber Collision & Glass - Trussville
4870 Commerce Dr,
Trussville,
AL
35173
USA
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Trussville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work that left vehicles looking brand new. Many highlighted the proactive communication through regular calls and texts, keeping them informed throughout the repair process. Timeliness was a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and courteous front desk experience was frequently commended, as was the attention to detail including complimentary interior and exterior cleaning. A small number of customers noted minor issues such as incomplete repairs or cleanliness concerns upon vehicle return, reflecting areas customers felt could be improved.
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Service Quality
"can i say 12 - they go above and beyond to make you welcome and give a complete description of work they will ..."
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"I was very impressed with the experience and quality of service. Every everyone did what they said they would do ..."
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"Everyone was very nice and professional!"
"My service was above and beyond my expectations! Thank you for such fast clean and very professional work! They stayed in ..."
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"... Gerber was excellent. From the moment I walked in, every member of the staff was welcoming, professional, and helpful. The process was smooth from the initial ..."
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"The staff kept me updated on all of the repairs. My car was ready sooner than initially promised. My car looks great. I recommend this company and ..."
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"Vehicle repair only took 3 days. It was fast!"
"... beat. I am very satisfied with my car, and it was done a couple of weeks ahead of the estimated date of completion. The staff is courteous and customer ..."
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"Exceptional customer service, work completed faster the expected. Exceeded expectations."
"I was originally told my car would be ready by Friday, but it was ready by Thursday at lunch."
"Every update was Tuesday and Thursday always on time and always gave a beautiful progress report"
"Great experience. Valuable communication throughout and on schedule as estimated. Very satisfied with the service received."
"The comminication during this whole process was impeccable and cery much appreciated. The end resukts were as ..."
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"... service is completed in a timely manner.They also keep you very informed about your vehicle and the receptionist is very compassionate to answer your question and ..."
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"They were great at communicating what was going on. Their auto text program needs some work. It about gave me a coronary ..."
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Sheldon
(Ford owner)
reviewed 8/28/26
My Experience - 0.0/5.0 -
I left you guys a voicemail. The backup cameras are not working when I put the vehicle in reverse.
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Louis
(Lexus owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Good experience
Likely to Recommend - 5.0/5.0 -
Pleased with service
Repair Quality - 5.0/5.0 -
Good service. We are pleased.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
John
(Buick owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely courteous with us. Very quick and professional. Shout out to Angela for her assistance.
Customer Service - 5.0/5.0
Returned Clean
Donna
(Hyundai owner)
reviewed 8/25/26
My Experience - 0.0/5.0 -
There is a weird film on my windshield that won’t come off and it’s hard to see out of it
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
After I had a couple of issues, Gerber called and I took my vehicle back and they made it right while I waited. Thank you Gerber!
Customer Service - 4.5/5.0
Temeshia
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Love the update messages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anne
(Nissan owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janel
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ashley
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kimberly
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Ford owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Emily
(Lexus owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a fantastic experience with Gerber! They communicated effectively and promptly fixed everything.
Donald
(Chevrolet owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Service was very good. Randi and Ken were excellent and very concerned with my satisfaction! I would recommend this location to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lourene
(Hyundai owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s looks amazing
Customer Service - 5.0/5.0 -
Everyone was very helpful the entire process
Returned Clean
Phillina
(Hyundai owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0 -
10 times 10 the best my car looked brand new
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Vikki
(Toyota owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
Very kind efficient and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Colby
(Volkswagen owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
Great service and work to fix my bumper! Quick and reliable car services! Customer service and communication were amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was amazing! From the customer service, communication, and maintenance, everything was great
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(RAM owner)
reviewed 8/17/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Overspray on door handles. Flat tire when I picked up