Gerber Collision & Glass - Trussville

4.9 (2,604reviews)
98%
4870 Commerce Dr,  Trussville,  AL  35173

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Trussville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,604)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work that left vehicles looking brand new. Many highlighted the proactive communication through regular calls and texts, keeping them informed throughout the repair process. Timeliness was a strong theme, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and courteous front desk experience was frequently commended, as was the attention to detail including complimentary interior and exterior cleaning. A small number of customers noted minor issues such as incomplete repairs or cleanliness concerns upon vehicle return, reflecting areas customers felt could be improved.
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"can i say 12 - they go above and beyond to make you welcome and give a complete description of work they will ..." Read more
"I was very impressed with the experience and quality of service. Every everyone did what they said they would do ..." Read more
"Everyone was very nice and professional!"
"My service was above and beyond my expectations! Thank you for such fast clean and very professional work! They stayed in ..." Read more
"... Gerber was excellent. From the moment I walked in, every member of the staff was welcoming, professional, and helpful. The process was smooth from the initial ..." Read more
"The staff kept me updated on all of the repairs. My car was ready sooner than initially promised. My car looks great. I recommend this company and ..." Read more
"Vehicle repair only took 3 days. It was fast!"
"... beat. I am very satisfied with my car, and it was done a couple of weeks ahead of the estimated date of completion. The staff is courteous and customer ..." Read more
"Exceptional customer service, work completed faster the expected. Exceeded expectations."
"I was originally told my car would be ready by Friday, but it was ready by Thursday at lunch."
"Every update was Tuesday and Thursday always on time and always gave a beautiful progress report"
"Great experience. Valuable communication throughout and on schedule as estimated. Very satisfied with the service received."
"The comminication during this whole process was impeccable and cery much appreciated. The end resukts were as ..." Read more
"... service is completed in a timely manner.They also keep you very informed about your vehicle and the receptionist is very compassionate to answer your question and ..." Read more
"They were great at communicating what was going on. Their auto text program needs some work. It about gave me a coronary ..." Read more

My Experience

My Experience

Everything was great! 10/10 would recommend.

My Experience

Angela & Patrick were excellant in customer service. They even got my car fixed in one day, instead of the original two days quoted.

My Experience

Very quick repair. Everything looks correct. Thank you for the quick service.

My Experience

Quick, professional and polite. Everything was fixed perfectly and comes with a warranty

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Overspray of primer on windshield

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

I left you guys a voicemail. The backup cameras are not working when I put the vehicle in reverse.

My Experience

Good experience

Likely to Recommend

Pleased with service

Repair Quality

Good service. We are pleased.

Customer Service

Excellent

Returned Clean

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Repair Quality

Extremely courteous with us. Very quick and professional. Shout out to Angela for her assistance.

Customer Service

Returned Clean

My Experience

There is a weird film on my windshield that won’t come off and it’s hard to see out of it

Likely to Recommend

Repair Quality

After I had a couple of issues, Gerber called and I took my vehicle back and they made it right while I waited. Thank you Gerber!

Customer Service

My Experience

Love the update messages

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean