Gerber Collision & Glass - Bessemer

4.9 (2,447reviews)
99%
1110 Powder Plant Rd,  Bessemer,  AL  35022

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Bessemer offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (2,447)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlight that vehicles were returned looking brand new, with perfect color matching and meticulous attention to detail. The team is frequently commended for treating customers with warmth and professionalism, making the repair process stress-free. Regular text and phone updates throughout the repair process are a standout feature appreciated by nearly all customers. A significant number of customers noted their vehicles were completed ahead of the promised date, reflecting strong operational efficiency. Cleanliness of returned vehicles, including interior detailing, was an unexpected and welcomed bonus for many. A few customers, based on their own comments, noted isolated concerns such as paint mismatches, delayed parts, or communication gaps, but these represent a small minority compared to the overwhelmingly positive feedback received.
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"... possible. When I picked up my car, it looked amazing. The repairs were done with great attention to detail, and my car was returned in excellent condition clean, ..." Read more
"The entire experience was great, and my car looks better than new. The entire staff at Geber is what sets them apart. If my vehicles ever need ..." Read more
"... bothered to replace. Their complete lack of regard and gross negligence in my vehicle repair endangered the lives of not only myself but my two children as well." Read more
"... extremly nice. They provided a seamless experience. Repairs were flawless and it looked like a brand new car. They washed the entire car, detailed the wheels ..." Read more
"They are a great team that takes pride in their work. I would highly recommend them for your automotive ..." Read more
"Excellent service, on budget and ahead of schedule. Could not have asked for a better experience. Thanks so much."
"Easy to work with, kept me informed through text messages and even finished five days early!"
"Gerber was amazing ! My vehicle was ready a week in advance than my promised date"
"Promised on the 21st. Pushed back to the 25th then 26th."
"... knowledgeable. The process was smooth and personable. Communication by text and phone was excellent and I was updated on my car most every day. The relationship ..." Read more
"... looked better than it did when we bought it new! Communication was consistent and detailed" Read more
"Great communication throughout the entire process! I would definitely return if I ever had to. Everything ..." Read more
"The repair work is outstanding. We were informed via text during the entire process. Couldnt have had a better experience."
"The in person experience was good, however the automated text messages were a pain. They were not accurate and annoying."

My Experience

I was very pleased with everything πŸ™ŒπŸΎπŸ™ŒπŸΎπŸ™ŒπŸΎ

My Experience

Job well done YES I love it

My Experience

Air conditioning

My Experience

Thank you for your courteous, timely service. Rhonda Ellis

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Returned Clean

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Great all the round service

Customer Service

Shelly was very personal and holder thanks for your professional

Returned Clean

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Good communication

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

My Experience

Wife said it looked great could not tell that it had been wrecked great shop and friendly people kept me informed through the process through text and phone calls highly recommended

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I would not hesitate to recommend this business

Repair Quality

Professional grade repairs and genuine staff.

Customer Service

Professional and organized

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Great service

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Returned Clean

My Experience

Very good workmanship and courteous and professional people to deal with.

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Great shop to work with.

Repair Quality

Great repair job

Customer Service

Polite and respectful

Returned Clean

My Experience

Professional and friendly service thank you!

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Repair Quality

Great staff, car repair second to none!

Customer Service

Courteous and thorough. Kept me updated the whole way.

Returned Clean