Gerber Collision & Glass - Pelham
828 Co Rd 33,
Pelham,
AL
35124
USA
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Pelham offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting repairs that left vehicles looking brand new or better than expected. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular updates throughout the repair process. Timeliness was largely commended, with several customers noting their vehicles were completed ahead of schedule. A few customers noted delays, primarily attributed to parts availability or insurance issues, and one customer raised concerns about repair fit and workmanship. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
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Service Quality
"Excellent job done, car was clean & shiny inside and out. Repairs are excellent, went above and beyond !"
"... and kept me well-informed throughout the process. The final result exceeded my expectations, and I'd be happy to recommend your services to others. ..."
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"... nicest people. The quality of their work is excellent. They truly deliver above and beyond in quality and service."
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"... can't tell if the car was damaged in the first place. The damage is just a memory now."
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"... and helpful. The work was done in a timely manner. Excellent service and quality work."
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"Great experience with Gerber Collision & Glass! My car was actually ready before the scheduled completion date, which was a great surprise. The customer service ..."
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"... enjoyable experience. Everyone was so nice and helpful. The work was done in a timely manner. Excellent service and quality work."
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"Very courteous, friendly people. Repair is done sooner than expected. Highly recommended."
"Took so long with simple excuses."
"There were delays with getting my headlight. Not their fault"
"... door panels. The team was welcoming and responsive. Between the text updates and the phone calls from the office, they kept me informed on updates. I did not have to call them. Lastly, the work was ..."
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"The shop had great, friendly communication throughout the process and the finished product looks great."
"... friendly and professional from beginning to end. They keep you informed of the progress, every Tuesday and Thursday, give you details and when you can expect your vehicle ..."
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"Very impressed with the excellent communication and care they provided. No one wants to need a collision repair shop but ..."
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"They took more than two months and sent the same updates each week. Which I had known I would have gotten a rental."
Darlene
(Mazda owner)
reviewed 8/8/26
My Experience - 5.0/5.0 -
I couldn’t be more pleased with my experience at Gerber. Every step was made easy and was explained thoroughly. They went out of their way to arrange pick up for my car rental and return as well. The staff were professional, helpful and accommodating, especially Ms. Barbara. I would definitely recommend them, it is so nice to see such great customer service and care in a time where that no longer seems to be a priority.
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Tommy
(Lexus owner)
reviewed 8/6/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Sherry
(Mercedes-Benz owner)
reviewed 8/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jennifer
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Edward
(Honda owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Evan
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mavis
(Ford owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rebecca
(Toyota owner)
reviewed 7/30/26
My Experience - 5.0/5.0 -
Excellent job done, car was clean & shiny inside and out. Repairs are excellent, went above and beyond !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Ford owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
They were great!!! Amber was professional and kept me updated!! Truck looks great!!! From shop to office did an awesome job!!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Angelenette
(Hyundai owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cori
(RAM owner)
reviewed 7/24/26
My Experience - 5.0/5.0 -
Amber was great to work with and communicated very well.
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Mariella
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Garrett
(Chrysler owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Gerber was so easy to work with! They were kind and compassionate in addition to doing an excellent job on my vehicle. I would highly recommend this location specifically.
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Donna
(Toyota owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Everyone was great and really want to thank the TEAM!!!
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Patrick
(Toyota owner)
reviewed 7/23/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kurtis
(BMW owner)
reviewed 7/17/26
My Experience - 5.0/5.0 -
Excellent, timely work. Great service.
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Harold
(Toyota owner)
reviewed 7/17/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Hunter
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Emmitt
(Lincoln owner)
reviewed 7/13/26