Med Center Collision

4.9 (1,599reviews)
99%
301 Southgate Drive,  Pelham,  AL  35124

In operation 29 years, 10 years at this location.

Med Center Collision is a full service automotive collision repair facility. We work on any make or model and have all of the capabilities necessary to provide our customers with quality repairs. We provide customers with customer pay estimates as well as working with all insurance companies. Each customer is provided a lifetime warranty on the repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,599)

Customers say
Overall Customer Satisfaction
Customers consistently praise Med Center Collision for exceptional customer service, with staff being described as professional, friendly, and welcoming. The quality of repairs receives outstanding feedback, with vehicles often looking better than new and paint matching being factory-perfect. Communication throughout the repair process is highlighted as excellent, with regular updates keeping customers informed. Timeliness is generally strong, with many repairs completed on schedule or even ahead of time. The complimentary detailing service consistently exceeds expectations, leaving vehicles spotless inside and out. While most experiences are highly positive, some customers noted minor issues like color matching concerns, communication gaps, or small oversights that required follow-up visits.
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"... satisfied , I would rather rate your establishment as 15! You guys are always unfailingly professional, knowledgeable and a true pleasure to deal with, especially in what isnt always a fun endeavor dealing ..." Read more
"I am always impressed with the communication and level of service I receive. 1010 in both categories."
"... insurance claim for me and repaired the vehicle quickly. The team there truly seems to care about customer service." Read more
"They were great! Their customer service was outstanding! The truck looked awesome, as if there was never any damage. Also they cleaned it inside and out. Just like new."
"The quality and attention to the needs of the customer were extremely high. I will do business with this company again if needed."
"I was amazed since I left the car on 1222 and it was ready on 1224 Christmas Eve as promised!!"
"Actually it was ready earlier than expected."
"Quicker than expected."
"The repair was expected to take two to three days and was ready in two."
"It was ready before scheduled"

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Returned Clean

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Pleasure to deal with and they do great work!

Customer Service

Rick and DJ were great

Returned Clean

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Returned Clean

My Experience

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Customer Service

From the start my phone conversation with Med Center Collision was professional and courteous. Check my car in for them to check it out. See an estimate estimate of time that my car would be in the shop once my car was in the shop. I was kept informed of how it was coming along. Once I came back to the shop to pick up my vehicle, they walked out with me around make sure I was satisfied with the work. Happy that Med Center collision was on Nationwide’s approved list.

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Staff was very friendly & helpful. Did a great job repairing the car. It looks brand new.

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Returned Clean

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Great job on my 2025 Tacoma

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Great Service

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Returned Clean

My Experience

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After having a bad experience with a different collision center. Med Center Collision was nothing but exceptional service. The car was done in a prompt timeframe, the customer service was amazing with many updates on my cars status or answering any questions I might have. They detailed my car before returning it and I have no complaints towards them. Will be using Med Center Collision again!

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Returned Clean

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Totally satisfied I vibration is coming from the tires they've been damaged I took them to Firestone I had road hazard started cost much.intake was easy and was up to date messages as to how to repair what's going man coordinated another repair which is in progress now I've always had good service with My ed Center Collision. This makes third repair done.Recomend this shop for anybody needing your services.

Customer Service

Last. comment great service and iniative keeps. Customer informed on repairs progressing.

Likely to Recommend

I’ve always been satisfied with the quality of work done by this shop.

Repair Quality

Everything I brought the car in for was done perfectly! The only reason that I gave a 9 was the fact that it apparently took two hours in detail, yet the back glass (next to the repair) had not been cleaned.

Customer Service

To get a status update on the car I had to call the shop. It would have been nice if on the second day someone would have called me.

Returned Clean

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You all have been all that I expected and more. Very professional, kind, friendly. I will always use you. I will recommend you to others . Rick and Jessica are . You are the awesome.👏🏼🤝

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Excellent service

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Excellent

Returned Clean

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Will recommend

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Professional work and a good price!

Customer Service

Perfect

Returned Clean

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Great work! Mr ragland was the best

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Returned Clean

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Great to work with

Customer Service

DJ and the sweet man at the front desk (I can’t remember his name) were the best

Returned Clean

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They did an awesome good! My car looked like it had been cleaned!

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Returned Clean

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Absolutely!

Repair Quality

I give them a 10 plus Everything was beyond perfect

Customer Service

Customer service was excellent!! DJ explained everything to me in detail and I enjoyed meeting him. Rick was also very helpful.

Returned Clean