Gerber Collision & Glass - Birmingham/2222 6th Ave

My Experience - 5.0/5.0 -

Friendly, professional, and competent. No reservations whatsoever.

My Experience - 0.0/5.0 -

Fender was not placed on completely

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service the ladies and gents are the best at what they do. Hands down to ms crystal she’s a doll

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

very professional and with a beautiful personality. I really enjoyed having Gerber servicing my car.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team was very helpful when I asked questions. I received my vehicle back eight days early. My car looks perfect. Thanks for all your hard work.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The only reason I gave a nine is because when I left the repair shop and got on the highway, I saw the hood of my car lifting up. Had to find a safe place to pull over, park and secure it.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had a great experience from start to finish The communication was great. Every interaction I had with the team was a pleasant one. Kaitlyn and Crystal were awesome. I even got my car back a week early.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and communication! They were easy to work with, fast, and did a great job on my vehicle.

Customer Service - 5.0/5.0 -

Great communication and explanations of what they were doing with my car.

My Experience - 5.0/5.0 -

Everything was done professionally from start to finish. I was kept abreast of the timeline for my car being repaired. I was called each day after there was trouble getting a part. When I went to pick it up, it only took a few minutes to process the release of my vehicle. I would gladly recommend this company to anyone who needs collision services. Thanks Gerber Collision 💥

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The receptionist/ check on person was great. She told me how the process would work and I had no problems. I was kept abreast of any delays to getting my car back When it was ready for pick I received both a phone call and a text. I will recommend Gerber to anyone who needs collision services

Customer Service - 5.0/5.0 -

Upfront from start to finish.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The Customer service was excellent and the status report they sent by text helped me keep up with the progress of the repair for my vehicle. The people who worked there were very friendly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The window replacement turned out better than ever.

Customer Service - 5.0/5.0 -

From start to finish, the customer service was excellent. Everyone was helpful, and knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

highly recommend and will return (if I need to!)

Repair Quality - 5.0/5.0 -

looks good thus far

Customer Service - 5.0/5.0 -

Carly was great with her communication!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

After the use of after market material, that was coming off when I picked up my vehicle, they replaced with genuine parts, but did not line it up on the bumper correctly

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great job

Customer Service - 5.0/5.0 -

Good job

Returned Clean

My Experience - 5.0/5.0 -

They were all very professional, nice and informative. My car was fixed in less than 24hrs and looks brand new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The whole staff was so friendly kept me updated about when my car will be ready. I will definitely recommend their service to anyone

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went well. My car looks awesome.

Customer Service - 5.0/5.0