Gerber Collision & Glass - Birmingham/Resource Cen

4.8 (428reviews)

95%

(659) 241-2028

140 Resource Center Pkwy, Birmingham, AL 35242

95%

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140 Resource Center Pkwy
Birmingham, AL 35242

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

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About Gerber Collision & Glass - Birmingham/Resource Cen

See Photos

140 Resource Center Pkwy
Birmingham, AL 35242

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Birmingham/ Resource Center Pkwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (428)

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Newest
Rating

375 Customers Rated

5 Stars

79% Complete

(338)
4 Stars

4.9% Complete

(21)
3 Stars

1.4% Complete

(6)
2 Stars

1.2% Complete

(5)
1 Star

0.2% Complete

(1)
< 1 Star

0.9% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional customer service, with staff described as professional, friendly, and knowledgeable. Communication was a standout strength, as customers appreciated being kept informed throughout the repair process via calls and texts. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. Customers noted the seamless coordination with insurance and rental companies as an added convenience. A few customers mentioned delays and communication gaps, and minor post-repair issues were noted, reflecting areas customers felt could be improved.

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Service Quality
Communication

"Excellent, pride in work, high on customer satisfaction, attention to every detail required to do it right. A great place to have auto ..." Read more

"... and it was finished way earlier than I expected. The quality of the work was excellent and looks like new now." Read more

"The repair was finished right on schedule, the quality of the work was outstanding, and the customer service was absolutely superb"

"They did exactly what they said they would do at the price they quoted. Excellent work and no surprises."

"... car behind to be fixed. It was little things like the welding joints were not smooth, a door handle that was supposed to be replaced was not replaced, etc. But the customer service in handling ..." Read more

"... first conversation about how the process would work. I was kept up to date on how the repairs were progressing and gave me assurance that it would be repaired to ..." Read more

"... whole experience was amazing! Everyone was so kind; communication was easy, detailed, and accurate; and the work was so well done! My car was ready ..." Read more

"The communication on the status of the repairs was excellent!"

"Only one time was I proactively called to let me know it would be late. One time in four weeks."

"... shop but if you have to be at one…choose Gerber! They keep you posted on the repair status and they do a fantastic job!" Read more

Service Quality
Communication

Service Quality
Communication