Gerber Collision & Glass - Birmingham/Valleydale R
In operation 85 years.
Gerber Collision & Glass - Birmingham/Valleydale Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! And faster then the window they gave me.
Customer Service - 5.0/5.0 -
They were super nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire experience was outstanding. Communication was excellent, with twice-weekly updates on the repair progress and estimated completion date, which kept me informed throughout the process. I was pleasantly surprised to receive my car a full week earlier than expected, and it was returned clean and ready to go. I truly appreciate the professionalism, communication, and quality of service. Highly satisfied!
Likely to Recommend - 5.0/5.0 -
100% I would refer to anyone
Repair Quality - 5.0/5.0 -
Exceeding all expectations of a body shop.Thank You.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I would have given the repair a 10, but my hood had some scratches from someone placing something on my hood while they were working on my car. The manager was able to buff it out. However, the manager didn't seem concerned or even admit that it was done by their workers. That was concerning. My car only had 5K miles on it, so it was new. Also, with my new car the driver's side mat was fliped over I guess to protect the mat. However, the backside of my mat was filthy, so I had to take it home and try to clean it before I flipped it over because the dirt would have gotten on my carpet. Greber needs to use something to protect the interior of the car.
Customer Service - 5.0/5.0 -
The Ladies in the office were great to work with!
My Experience - 5.0/5.0 -
Quick repair and great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communicated quickly!
Returned Clean
My Experience - 5.0/5.0 -
It was very easy to work with Gerber Collision & Glass. They did a great job of communicating with me through out the entire process. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Easy to communicate with.
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have recommended them once
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work quick turnaround, nice people 10/10
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Get job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice
My Experience - 2.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0 -
I was originally told when o dropped my car off on May 28th that it would take up to a week. When I went to enterprise to get rental car they asked if I wanted to upgrade to a SUV for $30/day which I agreed upon since it was only going to take a week. On June 4th I received a call advising that they had to re order a part and that part would come in on June 8th and it should be complete no later than Wednesday June 10th. During that conversation I let them know I was currently paying out of pocket for my rental. On Tuesday I received a text message changing my completion date from June 9th to June 12th so I called and they said they have to re order the part and it should be ready Thursday or at the latest Friday. On June 11th, Thursday I called to get an update and they said they didn’t know if it would be ready Friday they would call me to give me an update the next day. on June 12th, Friday I still had not heard from them so I called and they said it would be Monday before it would be ready. At that time I went to turn in my SUV that I had rented to trade in for a car that my insurance would cover, I ended up having to spend over $500 for that rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good jop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good experience
Customer Service - 5.0/5.0 -
good experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Right front turn signal not working. Will return Tuesday for repair
Customer Service - 5.0/5.0 -
Very reliable and easy to work with