Gerber Collision & Glass - Bluffton

4.8 (2,808reviews)
98%
35 Cecil Reynolds Rd,  Bluffton,  SC  29910

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Bluffton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,808)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gerber Collision & Glass for outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the staff, with numerous reviewers noting their vehicles were returned looking brand new. The repair quality, including precise paint matching and thorough workmanship, receives high marks. Customers particularly appreciate the regular text and phone updates throughout the repair process, which alleviated stress. Many repairs were completed ahead of schedule, exceeding expectations. A few customers noted isolated concerns such as minor finishing details, alignment issues, or delays in parts availability, reflecting opportunities the shop can address to further elevate the already strong customer experience.
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"Wonderful customer service and finished work! Great team!"
"The quality of the repair was excellent. It looked like it just came off a showroom floor."
"Car looks great. Paint match is on point!"
"... received, with communication and most importantly, the quality of work. I know you have branches closer to where I live in Georgia, but I feel very comfortable ..." Read more
"... has excellent customer services , great estimates, timely completion and the best finished repairs. I highly recommend this Company!" Read more
"... with Gerber Collision has been totally seamless. My car was actually done before the original estimated time. Amazing customer service!" Read more
"Very smooth from start to finish. Car repairs were completed ahead of schedule. Very professional."
"Excellent workmanship, completed ahead of schedule, staff very friendly and responsive"
"The car looks great and completed in a very timely fashion. Exceeded my expectations. Thank you!"
"... runs great. Thank you for being so user friendly and keeping me constantly updated throughout the process. My only issue is the wipers still don't work. They ..." Read more
"Communications during the process were superb."
"Everything was great! The timeliness, the work, the communication! Everything!"
"Excellent communication - I was kept well apprised of the status of the repair. The repair was finished earlier than promised and ..." Read more
"... as I was told in the initial estimate visit. The parts were there for a week before I called and inquired to see if they came in. There was no apology for ..." Read more
"I thought communication was good, but could have been better to keep me updated on the status of my vehicle"

My Experience

Car looks impeccable, great service and quick turnaround.

Likely to Recommend

Repair Quality

Car was repaired beyond our expectations.customer service was.excellent.

Customer Service

Returned Clean

Likely to Recommend

Except for the minor defect in the paint, the service exceeded my expectations.

Repair Quality

Found minor defect in the paint.

Customer Service

The schedule for the work was on-time and finished ahead of schedule.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an amazing job! Mr. Kevin Ray did a wonderful job! The communication was excellent from beginning to end. The work was great…just like new. They also finished ahead of time. 10 out 10. I would definitely recommend!

My Experience

The staff at Gerber made my car repairs in record time. I was kept informed at every step and would recommend their repair shop unconditionally. Thanks to all who turned a bad experience into a great one.

My Experience

Efficient, helpful, good quality

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Although I am unable to go outside to give the truck a close inspection, I looks great from a distance The personnel were friendly and professional in all manners.

Likely to Recommend

Completely satisfied with all interactions

Repair Quality

The service was seamless, my contact ppl were very friendly but professional. Repairs were done in a very print manner.

Customer Service

Very satisfying when things are handled professionally and efficiently as they were here.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Julie was great to deal with and completely on top of the project. Thank you!

Likely to Recommend

Repair Quality

Julie was awesome to work with!

Customer Service

My Experience

Great service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service great all round many thanks Pat

My Experience

Needs a new bumper . Julie never called me today Friday 8/7/2026

Likely to Recommend

Repair Quality

I am not happy!! I was to receive a call today if my bumper was in, no call, I caled Gerbernow and was disconnected. Julie never called me. Darlene Mokos

Customer Service

Returned Clean

My Experience

Julie was exemplary in her contact with me on all stages of my car repair. The whole process was great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Julie did a great job keeping me informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Not only was my car repaired with all the professional courtesy I too received the same honors when I visited your place of business to inquire about the progress of the repair. I give high honors to your staff all thoughout your place of business an outstanding professional job done by all. I extend my thanks to all. Sincerely, John J .

Likely to Recommend

Very pleased

Repair Quality

Great job. Car is perfect. Thanks JJ

Customer Service

No complaints