Gerber Collision & Glass - Hilton Head

4.8 (76reviews)
95%
17 Cardinal Rd,  Hilton Head,  SC  29926

In operation 85 years.

Gerber Collision & Glass - Hilton Head offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (76)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its excellent communication, with many highlighting regular text and phone updates throughout the repair process. The quality of workmanship received strong acclaim, with vehicles frequently described as looking better than new or in excellent condition upon return. Timeliness was a recurring highlight, as several customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff contributed to a smooth and stress-free experience. A few customers noted areas for improvement, including instances where repairs required follow-up visits, occasional cleanliness concerns, and rare communication gaps around unexpected issues such as battery problems or delayed parts.
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"Excellent service! My car had significant damage. It looked terrific when their work was complete. Great communication throughout the process!"
"... process. However, I was pleasantly surprised by the helpful, friendly, and knowledgeable staff. They guided me through the entire process and provided ..." Read more
"Excellent workmanship and friendly staff."
"... back in service quickly. We truly appreciate their professionalism, quality work, and fast turnaround time." Read more
"Accurate repair assessment and excellent quality of workmanship. Everything completed on time. I greatly appreciated the attention to detail. Thank ..." Read more
"I was pleasantly surprised that the car was finished sooner than I was told. When I picked up the car it looked better than new."
"I was done well it looks great and you did it in a very timely fashion. Thank you."
"My car turned out great and they were able to get it done a day early which was a pleasant surprise."
"The job was completed on time and on budget!"
"Very professional & all was done in a very timely manner."
"Text updates were sent at least twice a week, maybe more, letting me know what stage of repair my vehicle ..." Read more
"Updates on repairs were provided regularly and car was returned in 5 days. It appears to be in excellent ..." Read more
"... fantastic. Everyone was friendly, caring and helpful. They kept me informed. Service was fast and on time. The job done was excellent. Great customer experience! ..." Read more
"... It looked terrific when their work was complete. Great communication throughout the process!" Read more
"Great communication, done faster than what I expected."

My Experience

It was a good experience for me. I was nervous with a new car but I’m very satisfied

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Repair Quality

Customer Service

Returned Clean

My Experience

Although I just picked the car up today, everything seems to be done well. Communication of this long repair process was excellent and there were zero hassles.

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Repair Quality

Great communication, coordinated well with our insurance company and rental car company. Car looks brand new!

Customer Service

See previous comments

Returned Clean

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Repair Quality

Very quick, efficient

Customer Service

Very quick, efficient and good communication

Returned Clean

My Experience

I was done well it looks great and you did it in a very timely fashion. Thank you.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job. Looks so nice

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Repair Quality

As few trips back to correct a few things but everything is perfect now.

Customer Service

Had to go back a few times to fix things

Returned Clean

My Experience

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Repair Quality

Customer Service

Great communication, done faster than what I expected.

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Returned Clean

My Experience

Great service, communication and experience

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Repair Quality

Great service, execution of the job and communication.

Customer Service

My Experience

The Hilton Head Gerber Collision & Glass team are fantastic. Everyone was friendly, caring and helpful. They kept me informed. Service was fast and on time. The job done was excellent. Great customer experience! I highly recommend.

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Repair Quality

Overall good job

Customer Service

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Repair Quality

My first experience with a collision repair shop ever and so I had no prior knowledge of the process. However, I was pleasantly surprised by the helpful, friendly, and knowledgeable staff. They guided me through the entire process and provided me with consistent updates about the status of my car. Although they initially estimated the repair time to be two weeks, they managed to complete it in just about one week. After that, they follow up with me and asked me if everything was okay. I had to come back due to a minor issue but they solved that very quickly. Really happy with them. Thank you!

Customer Service

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Repair Quality

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My Experience

I was completely satisfied with the results of my car the team did a fantastic job thanks again Ms.J.

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Repair Quality

I amcompletely satisfied

Customer Service

They were great

Returned Clean

My Experience

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Repair Quality

Customer Service

Great job

My Experience

Appreciate the communication, prompt service, nice professional staff, & my car looks great! Thank you!

Likely to Recommend

Definitely!

Repair Quality

Great Experience - communication, repair was timely, & looks great!

Customer Service

All good!

Returned Clean