Gerber Collision & Glass - Bristol

4.8 (504reviews)
96%
2339 Volunteer Pkwy,  Bristol,  TN  37620

In operation 85 years.

Gerber Collision & Glass - Bristol offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (504)

Likely to Recommend

Repair Quality

Always do a great job and top notch customer service

Customer Service

Returned Clean

Likely to Recommend

Great place to have your car repaired

Repair Quality

Excellent service and completed the repairs very quickly. !!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Did a great job would recommend

Repair Quality

They did a great job with the repair

Customer Service

Great communications call us as they did each step

Likely to Recommend

Repair Quality

Fast, friendly service and excellent quality!!

Customer Service

Excellent

My Experience

Excellent job.

Likely to Recommend

Repair Quality

Excellent service, communication and car looks amazing! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job, thank you

Customer Service

Awesome work!

Likely to Recommend

Repair Quality

Bumper looks great. The team handled the issue with rock chips under the initial job with more grace than I have experienced in past interactions with body shops. Much appreciated.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I couldn't tell there had been any damage at all and the truck had been cleaned up very nice! Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great over all. Toyota parts are hard to get right now but they pulled it off.Tracy was great to work with. Checks in often and friendly as can be.

Likely to Recommend

Repair Quality

Customer Service

Tracy was great

Returned Clean

My Experience

Will highly recommend Gerber to anyone who needs repair work done Very nice staff, waiting area clean and newly remodeled. They do great work. Very pleased

Likely to Recommend

Takes care of their customers

Repair Quality

Very satisfied with the work done on my Vehicle Would highly recommend to everyone

Customer Service

Very professional clean office and very nice staff

My Experience

Don't contact me you guys damaged more on my vehicle then was damaged by a deer couldn't even install a light bulb without breaking it and wouldn't paint the rim since you claimed the chunks of paint that are missing is curb rash when it still currently has dried deer blood all over the rim

Likely to Recommend

This shop will never get business from any of my friends or family

Repair Quality

Took my car there because of damage to my driver front fender driver door and driver side view mirror at some point while it was there the shop scratched my front bumper and broke my grill so they had my car longer then needed and charged the additional damage to my insurance

Customer Service

I had to call to find out why my cars completion date got pushed back 20+ days only for them to tell me that they hadn't ordered any of the parts at that time and they had my car for 13days at that point

My Experience

Likely to Recommend

Repair Quality

Customer Service

A little early to tell but initially I am satisfied

My Experience

Tracy represents your company well. He is an engaging, professional and customer-focused individual who addressed all questions relating to the repairs to my car. As has been my previous experience with Illusions all repairs/paintwork were flawless and my satisfaction complete. Your personnel set a high bar for all their competitors! Wouldn’t use anyone else.