Gerber Collision & Glass - Caddo Mills

4.8 (121reviews)
94%
4769 W I-30 Frontage Rd,  Caddo Mills,  TX  75135

In operation 85 years.

Gerber Collision & Glass - Caddo Mills offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Subaru

Reviews (121)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or as if no accident had ever occurred. Communication was a standout strength, with frequent updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous vehicles were completed ahead of schedule. Staff professionalism and friendliness were widely appreciated, creating a welcoming and stress-free experience. A few customers noted isolated concerns, including a missed dent, a sensor not installed properly, and occasional communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
Select to learn more
"Exceptional service from beginning to end, thank you."
"The crew was respectful addressed my concerns and never made me feel like I was bothering them. ..." Read more
"The service was friendly, efficient, and transparent through the entire process."
"The repairs completed on my Volkswagen Atlas, where identical to when I first purchased the vehicle. They outperformed ..." Read more
"... service! I mean AWESOME!! Excellent communication! Above & beyond repairs! A totally stress free experience. They WILL take care of you & make sure you are pleased." Read more
"Early. by 10 days"
"2 weeks early!"
"It was ready earlier"
"... identical to when I first purchased the vehicle. They outperformed the projected timeline for completion, and did an outstanding job. If body or glass repairs ..." Read more
"Many attempts to get final call. Parts didnt come in right. Probably most places didnt note that it was anMKX ..." Read more
"Excellent communication with sometimes daily updates."
"Loved that they took time to explain in detail how things would be fixed"
"They were very informative and professional"
"Prompt day-by-day updates, work completed as promised. Very nice and friendly!!"
"... insurance. The was between them and the insurance. Then never was told what was actually going on with car . Will never use them again or recommend them to ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept me updated on everything in a timely manner. Car looks amazing and is back to normal.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Marlyn was amazing

My Experience

Very nice people. Did a beautiful job fixing my Jeep.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly and always updating me with the status of my car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional and knowledgeable. I highly recommend

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend to all my friends.

Repair Quality

Did a great job in half the time!

Customer Service

All aces, they did an excellent job.

Returned Clean

My Experience

The entire experience was great. The front office personnel was top notch. Very friendly, they kept me informed with the progress and the process was very quick. Overall experience A+

My Experience

The repair process was explained thoroughly and the work done to repair my vehicle appears to be exceptional. Marylyn kept me informed of every step of the repair process. I am very happy with everything about Gerber Collision & Glass.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Both nice and professional. Good work also.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They fixed my truck really nice looks brand new

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication, easy process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job and friendly staff and great service thank you .

Likely to Recommend

Good

Repair Quality

Good service and friendly staff and do great job thank you .

Customer Service

Good service

Returned Clean

Likely to Recommend

Repair Quality

Amazing people and great service

Customer Service

Great service

Returned Clean

My Experience

I couldn’t be more pleased with the service and communication from start to finish.