Gerber Collision & Glass - Canton (GA)

4.9 (3,153reviews)
98%
300 Old Ball Ground Hwy,  Canton,  GA  30114

In operation 85 years.

Gerber Collision & Glass - Canton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,153)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule, often days or even weeks early. Staff were widely described as friendly, professional, and accommodating. A few customers noted minor issues such as paint imperfections, cleanliness upon pickup, and occasional delays in parts, reflecting areas customers felt could be refined. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
Select to learn more
"Excellent customer service and repair work."
"... repainting of bumper was done with quality in mind. Matching paint and alignment of parts was done with exceptional quality. Also, a lifetime warranty on their workmanship and ..." Read more
"Everything looks perfect, as if nothing ever happened."
"... a great experience at Gerber Collision. They were prompt, communicative and did an amazing job on the repairs. Cant say enough positive things about the professionalism ..." Read more
"The area is very wavy and looks terrible at in the sun. Very bad body work and just ok on the paint job."
"I was very happy with the early completion 18 days early. I was also very happy with the responsiveness and ..." Read more
"... young lady who walked me to my car were excellent. Awesome communication and the car was ready earlier than expected." Read more
"... process was, the constant progress updates I received, how quickly it was completed, and the care that was taken during the repair. The car looks great!" Read more
"... kept me informed during each processing stage. They estimated my car would be ready in 16 days, it was ready in 10 days. Looks brand new again!!" Read more
"Almost an entire month before the estimated date."
"I was very happy that I was given many relevant updates as far as what was being done, challenges they had, and the time frame to get my ..." Read more
"My car was in the shop four weeks.. your company updated me via text messages and phone calls frequently, which was great!! Your employees were very nice and friendly to accommodate ..." Read more
"... just want to say thank you for doing an amazing job! Communication was wonderful -kept in contact and kept me updated. I just appreciate how the job was handled start to ..." Read more
"... experience we have ever had with a collision center. The communication throughout the process was excellent!" Read more
"Nice but the auto system messed with communication"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole process from check in to pick up was very efficient and professional. Our advisor was communicative reaching out every couple of days with updates. Thank you!

Likely to Recommend

Repair Quality

You guys did a great job fixing my Toyota RAV 4. Your ability to work with GIECO, ENTERPRISE n ME, GERBER made my experience run smoothly! I appreciated the competence of your people to work with me!

Customer Service

Likely to Recommend

Definitely a 10, and would highly recommend them

Repair Quality

Your adjuster Chandly, she was amazing and knew every answer from all my questions and very knowledgeable about my truck and how the whole process worked, also very courteous and professional. We would recommend her and your services to family and friends. It’s a comfort to know their are people out there in this business that we feel we were in good hands.

Customer Service

Would highly recommend your customer service, we were very pleased

My Experience

Excellent communication and service through the whole process!

Likely to Recommend

Absolutely!! I live in Soleil Laurel Canyon and Gerber Collision is on our vendor list for recommendations

Repair Quality

Super excellent service! We are very happy with the communication of your staff and also the were done!!

Customer Service

What a great staff!! the lovely lady who checked my car in and talk to me a couple times a week giving me updates was fantastic

Returned Clean

My Experience

Fast professional service. Very impressive

Likely to Recommend

Repair Quality

Fast and great quality work. Staff was awesome.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were great!

Customer Service

Returned Clean

My Experience

Service was fast and professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quick service and reasonably priced. People are friendly snd easy to deal with.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

“I would definitely recommend it, great service.”

Repair Quality

Good work, just minor adjustments pending.”

Customer Service

Excellent attention, very satisfied with the communication.”

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was perfect. Team was professional and did exactly what they said.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Front bumper has big gaps between headlights. I can provide pictures

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was way better than what I thought. It was going to be. Everyone was amazing and awesome. The work was excellent. I was very satisfied with what I saw. And the workers were very, very friendly. Everything was explained to be very good. Bridget was awesome.I would definitely recommend this place.

Likely to Recommend

Absolutely no doubt at all.

Repair Quality

I was very happy with the great job they did on my car, And the staff was excellent especially Bridget, everyone was super duper nice. I will definitely recommend that place. Thank you for your services to me.

Customer Service

Was very amazing.I was happy with them.

My Experience

I had a great experience with Gerber. I had my front bumper replaced and painted. I had suspension work done prior to the drop off to Gerber and had to reschedule due to waiting on parts and you guys were flexible and understanding. The workmanship is excellent and done very timely. Big shout out to Chan & Ashley for being very professional and personable.

Likely to Recommend

Repair Quality

Very professional and flexible

Customer Service

Returned Clean

My Experience

Repair and repainting of bumper was done with quality in mind. Matching paint and alignment of parts was done with exceptional quality. Also, a lifetime warranty on their workmanship and communication with customers is exceptional too.

Likely to Recommend

Although there were a few delays the employees were all very professional in the process.

Repair Quality

The repair looks great 👍

Customer Service

Communications were there regarding extending the repair process however, some happened same day as repairs were estimated to be completed and changes for picking up the vehicle had to be made unexpectedly.

Returned Clean