Gerber Collision & Glass - Champaign
Gerber Collision & Glass - Champaign offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Obvious touch ups on the inside of the hood that decreased the trade value of my car.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service both on the phone and in person. The text updates are a nice addition too. Thank you champaign, Il. Pleasantly surprised with the smooth process!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
did like that they asked me to sign a power of attorney especially since my insurance company issues payment via EFT
My Experience - 0.0/5.0 -
When putting my headliner back in someone forgot to put a light back in. So there is a hole in the headliner. There are greasy hand prints where they put the headliner back up. There is dirt or something on the back of the headrest on the passenger side backseat. A molding between the front & rear door on the passenger side is not put back all the way. The cargo cover was either not put back in place or its broken. There was sticky stuff on the roof on the right rear passenger door. My car didn't come into your business like this, so I didn't expect it to be given back to me like this. I am very angry. I expect this to be taken care of and not at my expense. My husband's truck is now there and I am concerned with what it is going to look like when its done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great service will take my car back there in a heartbeat kept me informed how the progress of my car was very understanding very honest I would recommend them to all my family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Wished I'd been informed that a part was taking so long to come in.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was super easy and they did a great job not just fixing my car, but communicating any changes or what not.