Gerber Collision & Glass - Chesapeake (Va)
In operation 85 years.
Gerber Collision & Glass - Chesapeake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was very smooth, and Kayla helped throughout while we were on vacation. I hope she gets the promotion she deserves. Fred
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were the only ones in this whole situation that communicated with me consistently through this process excellent service the front disk woman was amazing friendly and just great and the general manager was very helpful and just communicated with me very effectively.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was wonderful from beginning to end. I appreciate them going out of their way to ensure I received my vehicle a day earlier due to my work schedule and car looks wonderful. Thank you!
Likely to Recommend - 5.0/5.0 -
Yes I would recommend
Repair Quality - 4.5/5.0 -
Great customer service and truck looks great. I gave a score of 9 just because bumper has small gaps on both sides.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am still talking about the repairs to friends and family members. I was not familiar with your company before now. However, I am now. Great job!
Repair Quality - 5.0/5.0 -
I am completely satisfied with the work. I am a retired insurance adjuster. I am familiar with the process and you guys hit all points of any customer service objectives. Top of the list was the communication, you stayed in touch with the customer. Cleaning the car afterwards is not always common, I really appreciate it. Loved it!
Customer Service - 5.0/5.0 -
Loved it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. Repairs completed as quickly as projected and an excellent job by the paint and body shop. Very happy with Robby and the Gerber team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super happy about my repairs the car looks great and customer service was top tier Kayla kept me updated thank you to whoever actually did the repairs and thank you to the appraiser for not making my baby a total loss lol you guys did an amazing job!
Customer Service - 5.0/5.0 -
Top tier !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was polite and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
The entire process was great
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, it doesn’t look like an accident ever occurred. I greatly appreciate the convenience of your partnership with enterprise and your willingness to accommodate your customers outside of your normal business hours for vehicle pickups.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Totally professional. Great job in a timely manner. Worth every dollar.