Gerber Collision & Glass - Virginia Beach (Va)
In operation 85 years.
Gerber Collision & Glass - Virginia Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was taken care of, looks amazing. The process was very unorganized and zero communication on yalls end. No updates were given, we showed up to get the car at the time told and yall didn’t even have the parts yet. Ladies at greenbrier office were extremely nice and caring!
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Everyone was nice and caring, just a really unorganized and uncommunicative process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome customer service outstanding work, looks better than new
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Well, if you look at my beginning comments, of course I would recommend you guys! But one suggestion if you show up early in the morning, have coffee for us with donuts and in the late afternoon pizza wouldn’t be too bad either!
Repair Quality - 5.0/5.0 -
They take the ache out of headache! Very professional, very efficient, with a lot of quality involved. the speed and excellence was also very much appreciated and got me back on the road quickly
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Panel gap in bumper after replacement. This was identified during vehicle delivery but has not been rectified yet.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jennifer was great. Chesapeake appraiser sucks.. Ashleigh? Dismissive and unprofessional. But Jen at VA beach for the win! -and making a customer feel like they matter!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jennifer is the best
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff made sure that all repairs were correct professionally with all updated new mechanical parts for my 2019 Hyundai Santa Fe.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job, back new again Thanks for all the hard work to restore my entire side.
Likely to Recommend - 5.0/5.0 -
I will let my friends and family know about the outstanding service I was given in the repair of my SUV.
Repair Quality - 5.0/5.0 -
SUV looks back new. Great Job!
Customer Service - 5.0/5.0 -
All staff I encountered was very professional 👏
My Experience - 5.0/5.0 -
💯 wipp recommend. Seamless and flawless process from start to finish. Not to mention my car looks better than before the damage happened!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communicators, they kept me up on the condition of my car
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Listen, Jennifer, Kay, and Michelle make sure all the t's are crossed and i's dotted. I have been a customer for several years. The collision repair technicians gets the "auto body" right. Its always a smooth process from beginning to end. Safe and clean environment. Great location and excellent customer care! If you need to get your whip right Gerber Collision & Glass got you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciate how Jennifer provided regular updates on the status of the repairs. Everyone at Gerber Collision & Glass was friendly and personable from the time you arrive to drop off your vehicle to when it is time to pick it up after the repair. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and service!
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Jennifer and Erica and the team behind them were awesome. The repair looks great and i understand why State Farm has chosen you as their trusted repair referral. Thank you.