Classic Collision Virginia Beach

4.9 (1,252reviews)
99%
101 Distribution Dr,  Virginia Beach,  VA  23451
See Photos
Instant Estimate
Book Appointment

In operation 43 years, 3 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Virginia Beach, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (1,252)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlight that their vehicles looked brand new upon return, with several noting the added bonus of interior and exterior detailing at pickup. The repair process was described as smooth, stress-free, and professionally handled from start to finish. Regular text and phone updates kept customers informed at every stage, eliminating guesswork. Repairs were frequently completed ahead of schedule, which customers found impressive and appreciated. A few customers noted minor issues such as alignment concerns, parts adjustments, or preferred more advance notice when vehicles were ready early, reflecting areas customers feel could be refined.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... never had to question what the status was. I was blown away at the quality of repairs and paint work when I picked up. I could not recommend a better ..." Read more
"Comfort and ease of the process from start to finish! My car looks amazing!!!!!!"
"Professionalism was unmatched from beginning to end. The vehicle looked like nothing happened to it, great ..." Read more
"Classic Collision repaired my vehicle quickly, with high quality work and charged me exactly what the quote said."
"The repair quality was solid—clean work, paint matched well, and the car looks basically brand new. Only reason its not a 10 is because perfection is ..." Read more
"... fast in getting my vehicle ready for driving again, 7 days earlier than expected and my car was cleaned out inside—floors and seats sorry for the hot mess! Thank ..." Read more
"The repair went quicker then I was initially told. What a pleasant surprise."
"... Staff is incredible. Very polite and professional. My car was fixed well before the original estimate. It looks like new and they even cleaned and detailed ..." Read more
"My truck was completed 4 days earlier than expected"
"Classic Collision did a great job repairing my vehicle. Communication was clear and they offered honest answers ..." Read more
"Their communication system of progress was incredible and much appreciated"
"The way you communicated was incredible. Every step along the way was unlike anything I've dealt with before. You could also teach a master class ..." Read more
"... the front desk to the lady that did the estimate. Communication was on point the updates were a plus. It's nice when a business still values customer service. ..." Read more
"Every single day I was given an update."
"Friendly, professional and the communication through the process was top notch!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would recommend Classic Collision to everyone!

Repair Quality

Lisa was wonderful! The repair is excellent and I would recommend Classic Collision to everyone!

Customer Service

Customer service was excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fast and reliable, amazing work and crew. 10/10 recommend !!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

LJ was one of the nicest people I have ever talked to in the auto repair business. She was very helpful and actively going out of her way to better accommodate me. Thank you!

My Experience

I sent a couple messages regarding the problems I’ve found so far.

Likely to Recommend

Repair Quality

Beautiful work!

Customer Service

Absolutely amazing! No matter what came up they were here to help. Fixed up my vehicle and addressed every question/concern I had. They go above and beyond! Will definitely be my go to shop if anything comes up in the future! Can’t say enough! Thank you!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The trunk does not close anymore unless you get out and physically push it closed. The latch does not catch. Also, the turn signal on the right side no longer works.

Customer Service

I wad initially told that the entire bumper would be changed. It was not. But she was overall pleasant.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car was repaired in the length of time quoted, the results are excellent, and the price they quoted was the same amount as quoted.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

very good service Lisa was very courteous and text updates helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and quality work. Car was clean when returned and staff was extremely friendly. My car looks amazing

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They did a wonderful job

Customer Service

Looks like new

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

This is not the first time we have used CC. The high quality of your work and strong communication about my cars' progress, made me choose CC again.

1 - 20 of 1,252

Nearby Classic Collision Auto Body Shops

Auto body shops nearby

view more shops in: Virginia Beach  |  23451