Gerber Collision & Glass - Chesapeake (Va)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

The receptionist was so inviting and friendly. She is a keeper

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The receptionist was inviting and friendly . I didn't feel intimidated or rushed She is a keeper

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I’m satisfied with replace/ repair of my car, side mirror but the BSM sensor error on the dash board still on???

Customer Service - 4.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They had my car for almost a month and it still isn't right! Making noises and the alignment is still off and pulling to the left. Not happy at all with how long it took and even after all that time im still going to have to have more work done to it because it still isn't right!!!!!!!

Likely to Recommend - 5.0/5.0 -

I highly recommend Gerber to everyone for car repairs. I see why my insurance company, The Hartford, uses them.

Repair Quality - 5.0/5.0 -

Excellent service!!!

Customer Service - 5.0/5.0 -

Everyone was courteous and informative!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

I am highly satisfied with the work u did on my vehicle

Customer Service - 4.5/5.0

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My Experience - 5.0/5.0 -

Excellent repairs and great communication!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was completely satisfied and I would recommend you guys to anyone who ask about your service. It was a job well done!!! Thank you so much. Sincerely, Fay Gregory

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely recommend

Repair Quality - 4.5/5.0 -

Service was fantastic.

Customer Service - 4.0/5.0 -

Service was wonderful

Returned Clean

My Experience - 5.0/5.0 -

My car was done ahead of the date giving and I was informed of the process throughout. Very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repair job and the staff kept me up to date with the progress. Very satisfied

Customer Service - 5.0/5.0 -

See previous comment

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Did not fix the air bag lights which was not on before the accident it’s part of the accident and it should have been fixed. If your stopped and someone hit you doing 40mph the air bag lights and seatbelts light will come on

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone is super nice and helpful! Great experience. Thank you.

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Cameron did a fantastic job‼️..thanks

Customer Service - 0.5/5.0 -

They were very friendly and kept us updated regularly

Returned Clean

My Experience - 5.0/5.0 -

I wish I could remember everyone’s name I came in contact with. From the people on the phone, especially the young ladies in the office, the young man at the rental place, anyone I asked questions , they all made a bad experience into a tolerable one. And my car looks good! Thank you Gerber, Collision &Glass.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication from the start! They called me twice a week with updates with my vehicle. The ladies are awesome! #girlsrock

Customer Service - 5.0/5.0 -

A+ very informative! They gave me play by play!

Returned Clean

My Experience - 5.0/5.0 -

Excellent job done in a timely manner. A very professional group and attentive to their clients needs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean