Gerber Collision & Glass - Chesapeake (Va)
In operation 85 years.
Gerber Collision & Glass - Chesapeake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job on my car very professional recommend friends that needs bodywork to cover collision
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall fantastic service. Good communication, honest about service times, and maybe most importantly the work was done so well it looks original to the car. The exterior was cleaned very good making the car look better than before, the exterior detailing is so good I’ve considered calling them to see if that is a service they provide outside of repairs. Only negative comment I have is that the interior of the vehicle smells like greasy/dirty mechanic and I’ll probably have to pay for the interior to be shampooed. I did NOT see any actual dirt/grime in the inside. My guess is they just sat directly on the cloth seats. Having worked in cars myself the smell does not appear to be paint from restoration. I have to dress up frequently and wear a suit and tie occasionally and I don’t want to have to pay for dry cleaning. Overall I’m very satisfied though, 9 out of 10. Thank you for a great job.
Customer Service - 4.5/5.0 -
Overall fantastic service. Good communication, honest about service times, and maybe most importantly the work was done so well it looks original to the car. The exterior was cleaned very good making the car look better than before, the exterior detailing is so good I’ve considered calling them to see if that is a service they provide outside of repairs. Only negative comment I have is that the interior of the vehicle smells like greasy/dirty mechanic and I’ll probably have to pay for the interior to be shampooed. I did NOT see any actual dirt/grime in the inside. My guess is they just sat directly on the cloth seats. Having worked in cars myself the smell does not appear to be paint from restoration. I have to dress up frequently and wear a suit and tie occasionally and I don’t want to have to pay for dry cleaning. Overall I’m very satisfied though, 9 out of 10. Thank you for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The vehicle was beautiful, I love how you detailed the car inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality, the car looks new
Customer Service - 5.0/5.0 -
Gerber collision and Glass did an awesome job on my Toyota highlander. The service updates were really nice. I liked they looped me into the repair process
Likely to Recommend - 5.0/5.0 -
Would recommend Gerber to all of my friends and family.
Repair Quality - 5.0/5.0 -
Gerber is great at communicating and keeping me up to date on the progress. I would recommend Gerber 100%.
Customer Service - 5.0/5.0 -
Always super friendly, great customer service!
Returned Clean
My Experience - 0.0/5.0 -
When I first picked up my car the paint job was not even and that should have been checked upon my pickup. Car was EXTREMELY dirty and my license plates bottom was not fixed and still broken so I’m hoping upon pickup tomorrow my car is completely fixed to my satisfaction and how it’s supposed to be fixed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I would have rated a 10 if my car was completely done correctly upon my first pickup. Everything was superb upon my pickup yesterday. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was super fast! The Gerber staff kept me informed on the process and the next steps in protecting the fresh paint.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was good and the car was ready ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent CS! Communications was Excellent bc you keep me abreast of the status of my car's repair. I would highly recommend your company! Very friendly staff & very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was great and looks like new, I was always informed of each stage of the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
it definitely felt like it took no time at all! i cant tell there was ever any damage it looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with there service and customer service was awesome!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the fact that y'all cleaned out my car made my car looks so shiny and beautiful I appreciate all the job done I will be recommending you
Customer Service - 5.0/5.0 -
She was very polite and answered all my questions I appreciate it