Gerber Collision & Glass - Chesapeake (Va)
In operation 85 years.
Gerber Collision & Glass - Chesapeake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did an excellent job in the repair and paint. They worked diligently to get it back in the timeframe I was needing. The vehicle looked showroom beautiful and was clean inside and out. This is the best place to take your “baby”. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and supportive! My car was absolutely beautiful! I will tell everyone I know how awesome the entire team is! Thank you
Customer Service - 5.0/5.0 -
See previous note
Returned Clean
My Experience - 5.0/5.0 -
My car looks like new. You guys were professional and explained everything. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had fantastic service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied. And all the ladies were so friendly and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service overall staff is very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very happy with the service
Repair Quality - 4.5/5.0 -
Our only problem was the quarter panel popped off right after picking it up and driving it back home.What would have happened if we had been driving it up on the interstate??She took it back and they popped it back on but what if it happens again on our trip to Michigan??
Customer Service - 5.0/5.0 -
Cameron and Jennifer were awesome an d they notified us multiple times which we appreciated
My Experience - 5.0/5.0 -
Gerber Collision & Glass experience was excellent from start to finish. We want thank your entire staff for the outstanding customer service and wonderful service. Great communication with us the entire time. Thank everyone for your hard work and We will recommend our family and friends to your business
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job .
Customer Service - 5.0/5.0 -
Very polite. Kept me updated about my car.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional with me and Gerber kept me posted about what was happening with my vehicle. Car looks Good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just want to sincerely thank everyone who supported me throughout my journey to get my car fixed. The team was incredibly professional and attentive, always keeping me informed and reassuring me along the way. I truly appreciate their kindness and expertise. I highly recommend this place to anyone needing car repairs. I’ll be sure to tell my friends and family about my positive experience and how much I appreciated their help.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Work was completed far ahead of schedule. Communication was consistent and regular. Customer service outstanding. Totally seamless and easy process. Thank you so much, Gerber! Job well done!
My Experience - 5.0/5.0 -
Well managed shop. Very professional staff rendering excellent service. Pleasant experience.
Likely to Recommend - 5.0/5.0 -
I have already shared my great experience.
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Great experience
Likely to Recommend - 4.0/5.0 -
Still have problems to resolve
Repair Quality - 4.0/5.0 -
Overall service. 10 for actual repair and paint matching. 5 for residual problems that occurred, 1st have 3 dashboard problem indicator lights on (directional headlights, and 2 lights dealing with traction. GPS panel door cover does not open close normally). These were not problems prior to taking to gerber. The traction indication light problems showed up after they were trouble shooting other problems (headlight). I'm not sure how to proceed with these items.
Customer Service - 4.0/5.0 -
The staff was extremely nice,however my car indicator lights problem has not been resolved. Due to weather and Dr appointments problems have not been pursued.