Gerber Collision & Glass - Chesapeake (Va)

4.9 (326reviews)
98%
2153 Old Greenbrier Rd,  Chesapeake,  VA  23320

In operation 85 years.

Gerber Collision & Glass - Chesapeake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (326)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

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Returned Clean

My Experience

The team did an excellent job in the repair and paint. They worked diligently to get it back in the timeframe I was needing. The vehicle looked showroom beautiful and was clean inside and out. This is the best place to take your “baby”. Thanks so much.

Likely to Recommend

Repair Quality

Everyone was professional and supportive! My car was absolutely beautiful! I will tell everyone I know how awesome the entire team is! Thank you

Customer Service

See previous note

Returned Clean

My Experience

My car looks like new. You guys were professional and explained everything. Thank you again.

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Customer Service

My Experience

I had fantastic service.

Likely to Recommend

Repair Quality

I was very satisfied with the service.

Customer Service

Returned Clean

My Experience

Very satisfied. And all the ladies were so friendly and very professional

Likely to Recommend

Repair Quality

Great Service overall staff is very professional

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Very happy with the service

Repair Quality

Our only problem was the quarter panel popped off right after picking it up and driving it back home.What would have happened if we had been driving it up on the interstate??She took it back and they popped it back on but what if it happens again on our trip to Michigan??

Customer Service

Cameron and Jennifer were awesome an d they notified us multiple times which we appreciated

My Experience

Gerber Collision & Glass experience was excellent from start to finish. We want thank your entire staff for the outstanding customer service and wonderful service. Great communication with us the entire time. Thank everyone for your hard work and We will recommend our family and friends to your business

My Experience

Likely to Recommend

Repair Quality

Nice job .

Customer Service

Very polite. Kept me updated about my car.

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Customer Service

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Customer Service

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very professional with me and Gerber kept me posted about what was happening with my vehicle. Car looks Good as new.

Customer Service

Returned Clean

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Customer Service

My Experience

I just want to sincerely thank everyone who supported me throughout my journey to get my car fixed. The team was incredibly professional and attentive, always keeping me informed and reassuring me along the way. I truly appreciate their kindness and expertise. I highly recommend this place to anyone needing car repairs. I’ll be sure to tell my friends and family about my positive experience and how much I appreciated their help.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was completed far ahead of schedule. Communication was consistent and regular. Customer service outstanding. Totally seamless and easy process. Thank you so much, Gerber! Job well done!

My Experience

Well managed shop. Very professional staff rendering excellent service. Pleasant experience.

Likely to Recommend

I have already shared my great experience.

Repair Quality

Perfect

Customer Service

Great experience

Likely to Recommend

Still have problems to resolve

Repair Quality

Overall service. 10 for actual repair and paint matching. 5 for residual problems that occurred, 1st have 3 dashboard problem indicator lights on (directional headlights, and 2 lights dealing with traction. GPS panel door cover does not open close normally). These were not problems prior to taking to gerber. The traction indication light problems showed up after they were trouble shooting other problems (headlight). I'm not sure how to proceed with these items.

Customer Service

The staff was extremely nice,however my car indicator lights problem has not been resolved. Due to weather and Dr appointments problems have not been pursued.

Returned Clean