Gerber Collision & Glass - CO Springs/Boulder St.

4.9 (871reviews)
98%
3775 E Boulder St,  Colorado Springs,  CO  80909
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In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Colorado Springs / Boulder St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (871)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication was a standout strength, as staff proactively provided frequent updates via calls and texts, eliminating the need for customers to follow up. Timeliness was another highlight, with numerous repairs completed ahead of schedule. Customers also appreciated the complimentary detailing of vehicles inside and out. A few customers noted areas for improvement, including clearer upfront communication about parts selection such as aftermarket versus OEM, more advance notice on vehicle pickup timing, and ensuring vehicles remain secured while in the shop.
AI-Generated from reviews written in the last 12 months
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"... and I couldnt be more pleased. Im kept updated and their work is amazing. I also appreciate how they helped coordinate a rental car and windshield replacement. ..." Read more
"... vehicle completed before the estimated time frame and the vehicle looked outstanding when done. All in all could not have been happier with the ..." Read more
"I highly recommend your shop for body work, my Suv looks better than when it was new"
"... vehicle. The texts & calls were very much appreciated. The workmanship on our vehicle was outstanding. We will make every effort recommend your services ..." Read more
"... efficient and friendly from start to finish and our vehicle was returned to us on time and literally in brand new condition. Were very pleased!" Read more
"... good with communication during the repair, had the vehicle completed before the estimated time frame and the vehicle looked outstanding when done. All ..." Read more
"... my vehicle was incredibly fast and professional, one repair shop quoted me 2-3 weeks and Gerber finished it in under a week." Read more
"... were quick and efficient. They kept me updated and they finished my car way before I thought they were going to" Read more
"... them that I only have my retal tell Wednesday and they got the job done in time so I wouldn't have to keep the car any longer. Great job!" Read more
"Everything was perfect & done a full day sooner than promised. The entire staff was amazing."
"... themselves in a professional and personal manner. The personal calls twice a week providing status was great and very rare that a company takes the time to do ..." Read more
"I was kept informed and didnt have to initiate the contact. Thank you."
"Provided updates frequently while our car was in the shop, we didnt have to call and ask for updates. The only ..." Read more
"... returned clean, which was very, very nice. And the staff member who contacted me was polite and informative every step of the way." Read more
"You made the entire process easy for us, great communication, friendly, knowledgeable."

My Experience

Thank you all for the detail and efficiency of fixing my Mazda -- also, I really enjoyed the communication on the status, and everyone I encountered was super knowledgeable and friendly.

My Experience

I was very pleased with the excellent and timely repair and good communication of the progress of the work.

My Experience

Great communication. The team at gerber collision and glass is top notch. Huge thank you to Gary for getting my truck back into working order!

Likely to Recommend

Was recommended by another person to choose Gerber due to him having work done there before

Repair Quality

Very precise at what needs to be repaired and is talked to with the customer at drop off with multiple phone calls with updates multiple times a week makes a customer at ease with the length of the repair needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good and quick service, everyone was really nice and they have very affordable pricing.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jonny did a great job communicating expectations throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Much love to you for the repair. Thank you Johnny for the prompt updates and attention to detail.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Truck looks brand new!

Customer Service

Gary Schumacher and Heidi McPherson were so very kind. The communication was superb. I asked for extra pictures of the repairs since I am in Texas but helping my son who is stationed in Colorado Springs but deployed, and Gary had more pictures over to me within minutes. I wish we had shops like yalls in Texas, I would be a life long customer!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional and took time to listen. Did a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very happy with how my car was finished! Everything looks brand new and the team at Gerber was very accommodating. I especially appreciate having a lifetime warranty for the areas that were fixed.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication throughout the repair process was consistent and informative. Questions I had for the staff were promptly answered and with the most professional and polite manner. The detailing of the truck before pickup was an unexpected surprise. I would definitely recommend your shop to others. Thank you very much.

Likely to Recommend

I was very impressed from start to finish and I would most definitely recommend your establishment to others in need of repairs

Repair Quality

Intake, progress, and vehicle pickup process was smooth and handles with a high level of professionalism and politeness

Customer Service

Receptionist and service personnel were top notch

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The communication was excellent. My car looks great, also. I understand that getting the parts is out of their control, so nothing could be done about that.

Customer Service

They were very friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything’s seems like it was done well.

Likely to Recommend

Repair Quality

Everything looks great!

Customer Service

Great to work with them.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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