Gerber Collision & Glass - CO Springs/Palmer Park

4.9 (3,463reviews)

98%

(719) 574-3000

5900 Palmer Park Blvd, Colorado Springs, CO 80915

98%

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5900 Palmer Park Blvd
Colorado Springs, CO 80915

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About Gerber Collision & Glass - CO Springs/Palmer Park

See Photos

5900 Palmer Park Blvd
Colorado Springs, CO 80915

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Colorado Springs/Palmer Park offers collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (3,463)

Sort By:
Newest
Rating

2,964 Customers Rated

5 Stars

71.4% Complete

(2474)
4 Stars

8.2% Complete

(285)
3 Stars

1.8% Complete

(63)
2 Stars

1.1% Complete

(39)
1 Star

0.7% Complete

(25)
< 1 Star

2.3% Complete

(78)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff are frequently celebrated. A small number of customers noted areas for improvement, including desires for more frequent updates, interior cleanliness upon vehicle return, and ensuring all repair items are fully addressed before pickup.

Select to learn more

Service Quality
Timeliness
Communication

"They did an outstanding job with my repairs. They made the process simple and worked well with ..." Read more

"Friendly people, they got my car done a lot sooner than expected, they delivered my car, they also went above and ..." Read more

"They did not fix the bumper ,that they charged me 1700 dollars for.i went back and got a lame excuse,that ..." Read more

"Everything is great except......I have pics to prove this ofcourse. The front driver side bumper to fender ..." Read more

"Excellent to work with, excellent workmanship, and excellent communication"

"My vehicle was actually ready one week prior to the original estimate completion date."

"Ready 2 weeks before the expected date."

"My vehicle was done a day early. Very efficient and professional staff. Would definitely use again ..." Read more

"The repair itself was awesome, the time it took was a little long. I would rather have an awesome repair that takes ..." Read more

"Date kept changing"

"Regular updates, and even completed before their estimate!"

"I received plenty of text messages about the status of the repairs."

"Amazing service! I had no issues at all. They communicated every step of the way and coordinated everything with my insurance. My ..." Read more

"I wish they had called or texted me with updates more often."

"... 10. On my second repair that I paid for personally the communication was poor - I kept having to call to get updates." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did an outstanding job with my repairs. They made the process simple and worked well with ..." Read more

"Friendly people, they got my car done a lot sooner than expected, they delivered my car, they also went above and ..." Read more

"They did not fix the bumper ,that they charged me 1700 dollars for.i went back and got a lame excuse,that ..." Read more

"Everything is great except......I have pics to prove this ofcourse. The front driver side bumper to fender ..." Read more

"Excellent to work with, excellent workmanship, and excellent communication"

"My vehicle was actually ready one week prior to the original estimate completion date."

"Ready 2 weeks before the expected date."

"My vehicle was done a day early. Very efficient and professional staff. Would definitely use again ..." Read more

"The repair itself was awesome, the time it took was a little long. I would rather have an awesome repair that takes ..." Read more

"Date kept changing"

"Regular updates, and even completed before their estimate!"

"I received plenty of text messages about the status of the repairs."

"Amazing service! I had no issues at all. They communicated every step of the way and coordinated everything with my insurance. My ..." Read more

"I wish they had called or texted me with updates more often."

"... 10. On my second repair that I paid for personally the communication was poor - I kept having to call to get updates." Read more

Maria (Ford owner) reviewed 9/3/26

Do great job

Brilliant service able to schedule within a week of the actual accident and have it returned within another week. Had had great service so the name was fresh on the speed dial.! Go Gerber!

Prompt timely service great job

Rebecca (Honda owner) reviewed 8/31/26

Got me in quickly, kept me updated on progress, car was finished on time (actually a day early) and looks great. They even saved a decal I had on my lift gate and reapplied it for me.

Thomas (Ford owner) reviewed 8/31/26

Brooke (RAM owner) reviewed 8/31/26

Finish looks good and the communication was very helpful and accurate

Byron (Nissan owner) reviewed 8/31/26

They were prompt, polite , very professional. They treated me great , we shared experiences and they had great communication through the whole repair process. They have my thanks

Rachel (Chevrolet owner) reviewed 8/31/26

Still waiting on a part to be installed but I appreciated the constant communication and updates they provided. Everyone is very nice and helpful.

Neil (Toyota owner) reviewed 8/31/26

Leisha (Toyota owner) reviewed 8/25/26

Loved the update emails. It put me at ease.

Christian (Toyota owner) reviewed 8/25/26

Great workmanship

Krista (Toyota owner) reviewed 8/22/26

Everyone was very professional and kind. The repair turned out perfectly! Thank you so much!!

Mark (Honda owner) reviewed 8/21/26

Communication was awesome via text messages

Rebecca (Buick owner) reviewed 8/21/26

Very professional and did a great job

Great customer service very pleasant

Anonymous (Chevrolet owner) reviewed 8/20/26

Tina (Ford owner) reviewed 8/17/26

My truck looks great, and it was done over a week before the estimated completion date! Thank you

Mardell is the best she helped make the whole process as easy as possible. They all rock! Thank you guys so much!

Ricky (Toyota owner) reviewed 8/17/26

Totally professional. Always informed

David (Chevrolet owner) reviewed 8/15/26

Perfect service

Richard (Hyundai owner) reviewed 8/14/26

Nathan (Ford owner) reviewed 8/13/26

Craig (Hyundai owner) reviewed 8/11/26

Ann (Toyota owner) reviewed 8/10/26

Quick and efficient repairs

The advisor and receptionist were very professional and courteous.

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Gerber Collision & Glass - CO Springs/Palmer Park

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - CO Springs/Palmer Park

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,463)

2,964 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?