Gerber Collision & Glass - Columbus/Veterans Pkwy.
In operation 85 years.
Gerber Collision & Glass - Columbus/Veterans Pkwy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Gerber Collision and Glass to a friend or colleague.
Repair Quality - 5.0/5.0 -
I was extremely pleased with the quality of the repair done on my Kia Telluride. Also their Customer Service was excellent.
Customer Service - 5.0/5.0 -
Wonderful Customer Service both over the phone and in person!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repairs were made, and the car was delivered on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the work done and the people we dealt with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The general manager, Blake, was very disrespectful and unprofessional. He intentionally left damage related to an accident off the work order/itemized invoice because he was afraid the insurance company wouldn’t cover it all while knowing there is protocol for such things and when confronted about it he said he “forgot”. After speaking to my insurance company about the issue they stated there was no record of contact from him as protocol calls for. He also scammed my insurance company by replacing items on my vehicle that were not even damaged and he said “I just threw that in there for you since I know your insurance company will pay for it”. Also, they didn’t wait for the paint to dry before putting parts back on my vehicle. I am absolutely disgusted and will never return to this location nor will I ever recommend this location.
Customer Service - 0.5/5.0 -
General manager, Blake, is arrogant and lies then blames his ignorance on “forgetting”. Also, Makenzie who sits at the front desk is very unprofessional smoking her vape while attempting to assist customers.
Returned Clean
My Experience - 5.0/5.0 -
Repair on my Honda is great. You can't even tell it was damaged. They went above expectations to make sure I was satisfied. Office staff is polite and does a good job. General manager explains warranty and all paperwork to assure you understand. Highly recommend this business to friends. Thanks
Likely to Recommend - 5.0/5.0 -
Great staff, excellent work. Manager explained all paperwork and warranty to make sure I understood it.
Repair Quality - 5.0/5.0 -
Repair to my Honda is fantastic. They went beyond my expectations.
Customer Service - 5.0/5.0 -
Customer service is awesome. Everyone i talked to was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Every employee was extremely friendly and very helpful. I would highly recommend repairs from this company based on the quality and customer service.
Repair Quality - 5.0/5.0 -
The quality was excellent
Customer Service - 5.0/5.0 -
The details of the repairs were given in a timely manner. The communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very friendly and kept me updated throughout the process
My Experience - 5.0/5.0 -
I had an outstanding experience with Gerber Collision & Glass. From the moment I dropped off my vehicle until the day I picked it up, the team was professional, friendly, and kept me informed throughout the entire repair process. The quality of the work exceeded my expectations, and my vehicle looks as good as new. They made a stressful situation much easier with their excellent customer service and attention to detail. I truly appreciate the hard work and dedication of everyone involved. Thank you for a job well done—I highly recommend Gerber Collision & Glass to anyone in need of collision repairs!
My Experience - 5.0/5.0 -
Great communication, customer service, and staff! Went above and beyond to assist me with the repair process. Also my car turned out great highly recommend and would come back in the future for repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great work. Will recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very friendly and helpful. I truly appreciate the work they did.