Gerber Collision & Glass - Crystal River

4.8 (294reviews)

96%

(352) 228-4954

6934 W Gulf To Lake Hwy, Crystal River, FL 34429

96%

See Photos

6934 W Gulf To Lake Hwy
Crystal River, FL 34429

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Take photos and get an online estimate

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About Gerber Collision & Glass - Crystal River

See Photos

6934 W Gulf To Lake Hwy
Crystal River, FL 34429

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Crystal River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

GM Basic

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Website

Reviews (294)

Sort By:
Newest
Rating

232 Customers Rated

5 Stars

70.1% Complete

(206)
4 Stars

4.1% Complete

(12)
3 Stars

2.4% Complete

(7)
2 Stars

1.7% Complete

(5)
1 Star

0.3% Complete

(1)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, looking brand new, and exceeding expectations. Many highlighted the unexpected bonus of having their vehicles detailed inside and out. Communication was a standout strength, with customers appreciating regular text and email updates that kept them informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers did mention areas for improvement, including delays in communicating pickup date changes, occasional incomplete repairs requiring return visits, and inconsistent proactive updates in some cases. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Timeliness
Communication

"Truck was done ahead of estimated repair time. Beautiful repair job and fantastic office staff to ..." Read more

"Told waiting on parts. But they updated me on this two or three times a week."

"... be done in 4 days shocking but fantastic and then the date was changed twice. As we had company coming we could have tried to rent a car but didnt because ..." Read more

"Your customer service team is exemplary and is very informative keeping you posted on the progress of your repairs. Definitely would recommend."

"The work to the car was great! Communication was almost non existent unless I called to check on things. ..." Read more

"... could be improved is communication regarding delays. I was informed only a few hours before the expected pickup time that my vehicle would not be ready and ..." Read more

"Very satisfied with the service start to finish kept me updated on progress. The info shared with me about the parts and layers to the front end grill ..." Read more

Timeliness
Communication

Timeliness
Communication

"Truck was done ahead of estimated repair time. Beautiful repair job and fantastic office staff to ..." Read more

"Told waiting on parts. But they updated me on this two or three times a week."

"... be done in 4 days shocking but fantastic and then the date was changed twice. As we had company coming we could have tried to rent a car but didnt because ..." Read more

"Your customer service team is exemplary and is very informative keeping you posted on the progress of your repairs. Definitely would recommend."

"The work to the car was great! Communication was almost non existent unless I called to check on things. ..." Read more

"... could be improved is communication regarding delays. I was informed only a few hours before the expected pickup time that my vehicle would not be ready and ..." Read more

"Very satisfied with the service start to finish kept me updated on progress. The info shared with me about the parts and layers to the front end grill ..." Read more

Wilburn (Nissan owner) reviewed 10/22/26

Tina was great the entire staff was very professional and efficient.

Mary (Kia owner) reviewed 10/21/26

Tina was awesome!! Y’all know what “good service” means !! I’m impressed and that doesn’t happen often!

James (Toyota owner) reviewed 10/20/26

Everyone I came in contact with had a smile on their face and were helpful. Can’t thank you enough.

Anne (Chevrolet owner) reviewed 10/19/26

Armand (Nissan owner) reviewed 10/19/26

Very - Very Likely--Good Job everyone :)

Fast Service, Great Job, Very Happy

Everyone was nice and the service was fast and excellent

Larry (Hyundai owner) reviewed 10/19/26

Great quick service

Noel (Chevrolet owner) reviewed 10/16/26

Fast and very convenient

William (Acura owner) reviewed 10/16/26

Service was beyond expectations! Tina our lead was excellent and was very knowledgeable on repair requirements and working through the process. She was excellent! Will definitely be back for any needed repairs!

Joann (Hyundai owner) reviewed 10/16/26

Tina was very understanding and helpful.

Joan (Nissan owner) reviewed 10/16/26

Very professional atmosphere. Great personnel. Friendly people . The job they did on my car was excellent. I would recommend them to everyone.

Thomas (Chrysler owner) reviewed 10/15/26

Thanks so much! The repairs are perfect and the communications and speed of repair was great.

Carl (Honda owner) reviewed 10/15/26

I have found no reason for complaint. There can be problems that develop later, but my car looks brand new. And they finished on their predicted time. Good job.

No problem doing that

All looks good

I was kept informed and that was critical.

David (Kia owner) reviewed 10/12/26

Chase (Chevrolet owner) reviewed 10/12/26

Don (Toyota owner) reviewed 10/12/26

Susan (Nissan owner) reviewed 10/8/26

Going to let everyone i know

Yall did a great job on my vehicle i will tell everyone if they have any issues with their vehicle they should come see yall .

Great from everyone that works there.

Lynne (Toyota owner) reviewed 10/8/26

Jill (Honda owner) reviewed 10/8/26

Excellent great help at the reception room My car was repaired in record time with a job well done

Highly recommend

Excellent service and finished the job in record time Will definitely recommend gerber

Everyone was very helpful And courteous

Alma (Chevrolet owner) reviewed 10/8/26

The team there was very easy to talk to . They were persuading of my situatio wn. Apparently everyone there work well together because they did an awesome job on my truck.

Very professional and yet very caring

My truck looks like new again

I was having a hard time with my husband because of his health. The members at Gerber were very supportive and caring.

Casandra (Chevrolet owner) reviewed 10/8/26

Excellent service and great customer services. I appreciate you all.

Great customer services and my SUV looks amazing. Great work!

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view more shops in: Crystal River | 34429

You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Crystal River

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Crystal River

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (294)

232 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0