Gerber Collision & Glass - Crystal River

My Experience - 5.0/5.0 -

I was very impressed with service and personnel. Tina explained everything to me. I would recommend Gerber to anyone who needs this kind of service. I give everyone a 10

My Experience - 5.0/5.0 -

Great people and cortney was wonderful to work with. The mgr was great and awesome team paint match was perfect. Would recommend over and over.

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Great people Great work and cortney was wonderful to work with

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It’s never fun having to get your car repaired but THANK YOU to Tina for making everything an easy going, stress free process

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Some chipped paint spots were overlooked.

Customer Service - 4.5/5.0 -

Super friendly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Tina keep us up to date on our car they went beyond what the said they would do our car was finished before the date they had originally given us I would highly recommend Gerber and would use them again if I ever needed a repair again

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Tina always kept us up to date on progress

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am totally satisfied with the work that was done to my car. It makes it look like brand new again. Everyone has been helpful and kind throughout the process. Tina was extremely helpful to me and kept contact throughout the time they had my vehicle for repair. I would definitely recommend this service center to others.😁

My Experience - 0.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am glad to see the site is working. The work looks great I did need to adjust the bed topper before it would work properly. I also believe they shut something in the left door so it was leaking. When I picked it up, it was pouring down the rain. I cleaned the door frame, and I believe that took care of it.It did not leak over the weekend.Just small little details. The number one reason I will refer and go back to Gerber is Tina, she is very professional knowledgeable, and I know if I have an issue, I will not be attacked for bringing it to her attention. Tina is an asset to this company As an employer, I know how important someone with Tina's ethics and knowledge is to a company.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very Friendly receptionist. And also text messages were very good with the update on my vehicle

Likely to Recommend - 5.0/5.0 -

Service could have been better

Repair Quality - 4.0/5.0 -

They failed to keep me informed of the status of the repair. I kept calling to find out information.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

not very good at communicating and kind of rude.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The communication, updates and results were all incredible. Tina was a pleasure to work with and handled everything

My Experience - 5.0/5.0 -

Tina excellent to work with- paint guys did a great job. I will recommend Gerber Collision to all my contacts.