Gerber Collision & Glass - Crystal River

4.8 (210reviews)
97%
6934 W Gulf To Lake Hwy,  Crystal River,  FL  34429

In operation 85 years.

Gerber Collision & Glass - Crystal River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
GM
Honda

Reviews (210)

My Experience

Excellent service from first contact to completed repair. Continuous communications with updates and progress reports. Tina’s professionalism and expertise is outstanding. It has been a pleasure and privilege.

Likely to Recommend

Repair Quality

Thanks Tina we're getting it done right

Customer Service

Returned Clean

My Experience

I had my car repaired at Gerber Collision & Glass, and overall, I am very satisfied with the quality of their work. My car looks brand new, as if nothing had happened, and they also did an excellent job cleaning it before returning it to me. The only area I believe could be improved is communication regarding delays. I was informed only a few hours before the expected pickup time that my vehicle would not be ready and that the pickup date had been rescheduled for the following week. I would greatly appreciate earlier notice, preferably at least a day in advance so I can plan accordingly. Waiting the entire day and then being notified late in the afternoon about the delay was quite inconvenient. Aside from that experience, Gerber Collision did an excellent job repairing my car, and I appreciate the quality of their service.

Likely to Recommend

Repair Quality

I had my car repaired at Gerber Collision & Glass, and overall, I am very satisfied with the quality of their work. My car looks brand new, as if nothing had happened, and they also did an excellent job cleaning it before returning it to me. The only area I believe could be improved is communication regarding delays. I was informed only a few hours before the expected pickup time that my vehicle would not be ready and that the pickup date had been rescheduled for the following week. I would greatly appreciate earlier notice, preferably at least a day in advance so I can plan accordingly. Waiting the entire day and then being notified late in the afternoon about the delay was quite inconvenient. Aside from that experience, Gerber Collision did an excellent job repairing my car, and I appreciate the quality of their service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks good.

Customer Service

Kept me informed via text throughout the repair process.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I'm happy with the repair and the process. The communication was excellent and the process was pleasant.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone was friendly! My vehicle was ready ahead of schedule!

Customer Service

Great staff!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I had my wife and my mother-in-law dropped my truck off for repairs. They met with Tina. She was amazing. Awesome. Wonderful person to deal with. I got a chance to meet her yesterday which was 5/20 2026 when I picked up my truck she was absolutely a pleasure to deal with and meet. More companies should have people like Mrs Tina. Again thank you very much. I’m very happy with the repair.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Every employee was very helpful

Returned Clean

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Gerber did a phenomenal job on my Trailblazer; you can’t tell where my damage was

Repair Quality

Very pleased from beginning to the end… my contact tech from Gerber, she was amazing. The work they did is amazing, you can’t tell where the damage was

Customer Service

Always helpful

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very professional. Did a good job and quicker than we expected

Customer Service

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Repair Quality

Good job just wish it didn't. Taje so long

Customer Service

Returned Clean

My Experience

Repair looks perfect! So happy with the results

Likely to Recommend

Repair Quality

Time frame to get it done. What originally was 2 weeks turned into 3. Costing extra for rental car. Inaccurate text messages. Was text going into paint on one Friday and then told it would be another week. Job looked good.

Customer Service

Returned Clean

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Repair Quality

Simply amazing

Customer Service

Amazing

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They replaced the front end and they cleaned my truck. It was nice to see my explorer all shiny and new again inside and out