Gerber Collision & Glass - Decatur
725 Dekalb Industrial Way,
Decatur,
GA
30033
USA
Gerber Collision & Glass - Decatur offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, including excellent paint matching and thorough detailing inside and out. Communication was a standout strength, with frequent text and call updates keeping customers informed at every stage. Timeliness was also highly regarded, as many vehicles were completed ahead of schedule. Staff were widely described as friendly, professional, and genuinely caring. A few customers noted areas for improvement, including occasional communication gaps, minor missed repair details, and isolated cleanliness concerns upon vehicle return.
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Service Quality
"... satisfied with the repair service I received. The work was completed professionally and in a timely manner, and the overall experience exceeded my expectations. ..."
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"... looked new. It was very refreshing when I saw it. I was very satisfied. Thank you all for an outstanding job."
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"Gerber went over and beyond the call of duty. I was very impressed with the cleanliness of my vehicle ..."
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"Excellent detailed service My car looks amazing and all issues were fixed thoroughly. I will only bring my car here as its hard to trust ..."
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"They were parts of my car that were not painted or fixed."
"Early. They exceeded the expected date"
"Looks great! And I am thrilled to get it a day earlier than estimated. Thank you!"
"Quick turnaround...my beloved MINI looks great after the repairs!"
"The entire experience was exceptional and fast, from the time I brought my SUV in until I picked ..."
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"... car is not fixed. Maybe estimators forgot. Also, it takes too long. I dropped my car on Oct 13, and it is not done until Oct 28. It takes 15 days. ..."
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"Excellent communication and constant honest assessments of where we were in the repairs made this an incredibly ..."
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"They let me know what was going on every step of the way"
"Communicatons were professional, courteous, with timeley updates."
"... I dropped my GMC off till the day I picked it up, i was informed with every detail about the repair process and I truly admire that. From the time I walked in, ..."
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"Communication could have been better. It seemed like the repair took a while for a small ..."
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Diana
(Subaru owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Deborah
(Honda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Dennis
(Honda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Excellent service!
Returned Clean
Venus
(Hyundai owner)
reviewed 8/27/26
My Experience - 5.0/5.0 -
Thank you for your professionalism and fast service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and courteous service. Excellent communication…, my repair was completed ahead of schedule.
Customer Service - 5.0/5.0
Bruce
(Toyota owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Excellent work ahead of schedule. Thanks Gerber!
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Tyrone
(Ford owner)
reviewed 8/26/26
My Experience - 5.0/5.0 -
Communications was a little leading
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Ann
(Honda owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Cadillac owner)
reviewed 8/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ramin
(Hyundai owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carol
(Subaru owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! I got my car back when they promised, and they helped me with a rental car.
Customer Service - 5.0/5.0
Returned Clean
India
(Dodge owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
I am completely satisfied number looks new and my car was cleaned inside and out..Tanisha was great with communication.. Wonderfull customer service car was ready in less than a week..
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Musa
(Lexus owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Cortina
(Nissan owner)
reviewed 8/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Keith
(Nissan owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Brenda
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Melvin
(Ford owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0
Jatin
(Toyota owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
Quick service technician advise very nice best thing is rental car available at shop. Thank you
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Patricia
(Honda owner)
reviewed 8/13/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mary
(Toyota owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
Was very pleased with my interactions with staff. I was kept up to date on the progress of repair's every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Andy
(Kia owner)
reviewed 8/12/26
Likely to Recommend - 5.0/5.0 -
Have used before and will recommend to others.
Repair Quality - 5.0/5.0 -
From the first phone call to pick up Gerber was terrific. They kept us informed, were responsive and seemed to always have a smile on their face.
Customer Service - 5.0/5.0 -
See prior note.