Gerber Collision & Glass - Denton
In operation 81 years, 5 years at this location.
Gerber Collision & Glass - Denton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and my car look like nothing ever happened to it! They communicated well and the text updates were great. The work was done quickly and way sooner than expected!
My Experience - 5.0/5.0 -
Outstanding service and communication every stage of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding communication during all phases is the process. Results at pick-up were to be expected…solid 10! Good job and thanks again for the good work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0 -
Fantastic service and end result
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing shop thank you so much for all your help.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will for sure.
Repair Quality - 5.0/5.0 -
Car looks brand new. I am glad Josh sent me there .he got me a rental car.
Customer Service - 5.0/5.0 -
I received updates from Bill. It let me know how close to being done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair and professional folks. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me informed of repair status, very friendly and helpful. Made sure we were satisfied.
My Experience - 5.0/5.0 -
Everyone was so friendly and updated me every step of the way. I felt very taken care of and will recommend them to everyone I can.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very nice and kept you updated throughout the whole process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated and made sure my truck was done correctly when I picked it up Bill was very professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
See comments from question 1, as they are all encompassing.
Repair Quality - 3.5/5.0 -
Took nearly 2 weeks longer than originally estimated (3 total weeks, rather than 1). Communication (some seemed automated and some seemed to be coming from a person) was not thorough. For example, a text around say the car is going to the paint bay but it didn’t say what the next steps were or how much time until it would be all finished. When I picked up the car, there was small white flecks all over the car, almost like paint overspray but it rubbed off with a rag and vigorous wiping. In areas it almost looked like wax or polishing compound (at the edge of door panels and right along the line of the vinyl racing stripe). In the end and after much back and forth, it was left to me to deal with. I e had it to the automatic car wash twice and will now need to take it and have it detailed to remove the rest. Not happy but it is what it is at this point. For all the work and effort, I’d rate the overall experience 7/10. Not bad enough to discourage anyone from using Gerber, but not great enough to recommend it to friends or family. Lots of great interaction up front to get my business, but fell short in the expectation for timeline and communicating when the work would be done. When I picked up the car, I wasn’t interested in dragging this out any longer so I signed off moved on. One blemish in the paint but I’m not interested in going through all this again
Customer Service - 3.5/5.0 -
See comments from question 1, as they are all encompassing.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I used them before but am constrained by who my insurance company permits
Repair Quality - 5.0/5.0 -
Solid work and great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My wife and I appreciated the updates and the promptness with which it was fixed.
Likely to Recommend - 5.0/5.0 -
The local Toyota dealership uses them as their Body shop.
Repair Quality - 5.0/5.0 -
My husband, Keith, was totally impressed by invoice detail and by the fact that all the parts were factory parts except for the tail light which was factory part quality.
Customer Service - 5.0/5.0 -
Bill is very personable and went over everything with me.