Gerber Collision & Glass - Dewitt
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - DeWitt offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff were kind and text messages on the progress of repair were greatly appreciated.
Likely to Recommend - 2.5/5.0 -
We will likely go back to Davis if we need service again.
Repair Quality - 3.5/5.0 -
The end quality was good, but we had to return once because the front grill was not aligned properly. Then when re returned to pick up the car the hood would not close properly. We waited while it was adjusted.
Customer Service - 5.0/5.0 -
We were updated regularly and when changes need to be made it was handled courteously.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great atmosphere very helpful, car looks and drives great after repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You do great work. Need better practices.
Repair Quality - 5.0/5.0 -
Im really satisfied with the work. I think this took way to long. And you guys need loaner cars. This whole process was very frustrating. I dont think its your fault. But the process has to be simpler. Some changes have to be made. Love eric. Great guy. Only reason y I picked here. A process has to be in place for a situation like mine. 2 and half months with out a car is not an option.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repairs, great folks in the front office. I would definitely return, but I'm hoping I don't have another crash!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good. I had a few additional items explored to verify it wasn't from the collision before the claim was closed. Overall it seems the repair made the Jeep as good as it was before the collision!
Customer Service - 5.0/5.0 -
I absolutely loved working with Eric Phelps. He was very kind, professional, and responsive!
Returned Clean
Likely to Recommend - 3.0/5.0 -
I felt like I had to wait a long time to get my car fixed (although I understand that it takes time to wait for parts to come in and the staff has other clients to take care of).
Repair Quality - 4.5/5.0 -
It all looked good! I was just concerned since it started stalling after I got my car back.
Customer Service - 4.5/5.0 -
They were pretty transparent with me and very professional on the phone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Disappointed in my end result of work done
Repair Quality - 5.0/5.0 -
The work done was excellent, the communication on status of work was excellent, my complaint would be is that I pointed out dents which may or may not had been caused by issue related to claim but was right next to other claim issues, estimate appeared to include the work I pointed out and I was not advised that it was not included so I was expecting a perfect repair, which I do not get. Had I been advised work was not included, I would have paid extra out of pocket.
Customer Service - 5.0/5.0 -
Mike was great and communicated stays of my work great! Just wish I would have been advised if any work that I thought I was getting was not going to be done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 2.5/5.0 -
The door has a dent in it he also has a wider part by the pillar then the old door so it's very obvious there's a gap in the bumper at the back
Customer Service - 1.5/5.0 -
I was asked to call up there and at that time I gave them a blank check to do whatever they needed to do the receptionist did not tell anybody in a week later when I went in there they had no idea what I was talking about so they wasted a week of my life and cost me $800 in rentals
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had the worst experience here with my car. It was towed in on February 9 and Gerber never checked their lots for my car. My car sat at their lot for 11 days before I finally sent them pictures of my car in their lot.