Gerber Collision & Glass - Eau Claire

My Experience - 5.0/5.0 -

My car looks great. They did a great job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Overall it was good and just from the first having the car back, the repair looks good. But, there were some mixed messages about when the car would be done. Thank you.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Loved the emails keeping us informed of what was happening. Your crew are great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You all did a great job and can’t tell there was any damage. Thank you for all the updates throughout the process.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They were honest with their updates on the progress of the vehicle and made sure to update me every couple days. The work itself was also very well done and exceeded expectations.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you so much for the great work! We will highly recommend your company! I really appreciated the daily email updates too! Very professional and please thank everyone! Mike and Sheila

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional I liked the daily updates on our vehicle friendly

Customer Service - 5.0/5.0 -

Very helpful and professional

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The Gerber team was amazing! From the time I first called to ask about getting an estimate to me picking up my beautifully fixed (cleaned and detailed too) car, I was taken care of and given the best customer service. Everyone in the office was super nice and helpful. If I ever need my car worked on again, I'll definitely be going to Gerber! Thank you so much!!!

Likely to Recommend - 5.0/5.0 -

I will absolutely bring my car back there if I ever need work done again and recommend them to everyone I know!

Repair Quality - 5.0/5.0 -

My car looks fantastic!

Customer Service - 5.0/5.0 -

The staff were so helpful, pleasant to work with and kind

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I like that I was kept informed at every step in the repair process and was notified of an estimated completion date.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will certainly do so. Great experience.

Repair Quality - 5.0/5.0 -

From beginning to end I felt like I was the only client in the room being taken care of.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work and kept up to date through text through the duration of the work

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I WILL MENTION THEM TO ANY ONE WHO NEEDS SOME VEHICLE REPAIRS

Repair Quality - 5.0/5.0 -

All the persons we met and talked to were very polite explained all and we felt it was nice they cared for us and our car very nice look"n again

Customer Service - 5.0/5.0 -

ALL OF THEM WERE VERY NICE & HELPFUL

Returned Clean

My Experience - 5.0/5.0 -

Your company was a relaxed and enjoyable place to do business. I like it when people are not always serious. Good work and 😊

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service! Great communication. The work is well done. Fantastic to work with. They even detailed the car before returning to me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone was extremely nice and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was nice and easy to deal with

Customer Service - 5.0/5.0

Returned Clean