Gerber Collision & Glass - Eau Claire

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The car was completed in a timely manner. However, the drivers side door has scuffing on the paint that was not previously there. I am aware there was something sticky on the paint that needed to be removed and that was something extra from the repair the car was in for. But bothered was no mention of thw scuffing to Christian when the car was picked up.

Customer Service - 4.5/5.0 -

The communication on the status of the repair was great. It was nice that the car was detailed on the inside as well. The scuffing on the drivers door I feel could have been avoided.

My Experience - 5.0/5.0 -

Yes I'm loving the work they did and they were even able to get my Traverse back a day before our vacation which made me very happy. Oh and thanks for cleaning the inside and outside of it. Made my week..Everyone was so nice!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work. Kept us informed every week of progress.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer service outstanding. Very easy to work with and very satisfied with the repairs.

Customer Service - 5.0/5.0 -

Excellent!!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are professional, kind, and honest

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

I was kept undated during the time shop had my car. It was quick and the end result excellent.

My Experience - 5.0/5.0 -

Good, quick, and friendly professional service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

From the initial contact through picking up my truck, staff were friendly, helpful, and professional. The actual repair work was of high quality. Staff also provided frequent updates on repair progress which was appreciated.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Eric,Alyson,& Lori amazing customer service, Jeff did an amazing job detailing my Jeep after the great repair on my Jeep. I will spread the word.

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

Fast respond to issues with the vehicle

Customer Service - 5.0/5.0 -

Very professional

My Experience - 0.0/5.0 -

Since driving the car home last night, I've noticed the lights in the car won't switch on, the car clock resets to 1:00 PM whenever it is turned off, the car keys don't sync to the car anymore as the lock, unlock, trunk, and panic buttons don't work, and the keys keep getting stuck in the ignition when I try taking them out after parking.

My Experience - 5.0/5.0 -

We were glad that Gerber kept us informed of their progress the entire time our vehicle was in for repairs. They had our repair done in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Extremely happy with our repair- perfect & ready when you said !

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thanks!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0