Gerber Collision & Glass - Eau Claire
Gerber Collision & Glass - Eau Claire offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impressed by how quickly it got done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would highly recommend gerber for any body work! they did an amazing job repairing my car and went above and beyond my expectations. I was super happy with the work they did and they even cleaned the inside of my car, it was spotless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Second time I’ve been hit by a deer in last 7 months. In both cases Gerber and their people have been professional and treated our family greatly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric was very good at keeping me up to date with my repair status and explaining any delays for parts, etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The shop manager was very good at keeping me up to date with the repair status.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and comfortable environment. I would be happy to work with them again.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Front end looks nice. Interior was nice and clean. Doors were not repaired and got little explanation as to why besides “I’m not sure Eric isn’t here”. Had to mention it three times that the blinker switch was broken before it was added to the estimate. Brought it by December 7th for an estimate and couldn’t get an appointment until the end of January. Was told it would take 8-10 business days to fix and it took an entire month. Was not ready to be picked up until end of February. Overall, I’m happy the front end was fixed and it looks nice, but not thrilled about how long it took and that things had to be brought up multiple times to be fixed and still got no explanation as to why doors were not fixed, or it they were even looked at thoroughly.
Customer Service - 3.5/5.0 -
Staff were friendly enough
Returned Clean
My Experience - 5.0/5.0 -
Verry professional and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Will not recommend it at all unless they make huge improvements….. management for one …. to be talked down like he did outside and to say don’t tell the windshield company I was in a accident just unbelievable
Repair Quality - 0.5/5.0 -
There was a gap in the hood on the right side when finished all it did was move the gap to the other side of the hood . The upper right side panel by head light was not attached in the corners you could see where it was going to pop out and of course after I left it did just that. My vin number was showing throu the glass after the accident when I picked my car up I called Eric Out ………. On this along with the whole one side of the windshield wasn’t flush. Eric the manager anyways said where ever you got the windshield fix take it back to them I said they wouldn’t do anything for me once I tell them I was in a accident then Eric said well don’t tell them you were in an accident . They had my car for 4 weeks I was able to still drive it before the repair there was no excuse why my car sat there that long I could of used it until they were ready to fix it …..// And had all the parts in . On top of it they couldn’t even fix it correctly……
Customer Service - 1.5/5.0 -
At first nice then he talked to me like I was a stupid old women he never would of talked to a man like that
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Buff scuffs on plastic trim.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend them, but I would also recommend they make absolutely sure all of the work is done prior to coming in to pick up the vehicle.
Repair Quality - 3.5/5.0 -
Some items were missed. I picked up an unfinished vehicle.
Customer Service - 5.0/5.0 -
Front office staff is the best in the business