Gerber Collision & Glass - Eau Claire

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Warning lights came back on 48 hours after leaving the lot.

Customer Service - 1.0/5.0 -

Poor work, problem not fixed after charging my auto insurance over 15,000, and out of pocket cost of $1,000

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very kind and considerate team. Professional in every aspect of the repair of my truck .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Highly recommended!

Repair Quality - 5.0/5.0 -

Great service and quality workmanship from start to finish! I’m thrilled that I chose Gerber Collision & Glass for my vehicle repair. While other nearby collision centers indicated that they couldn’t get my vehicle in for repair for 4-6 weeks, Gerber C&G understood my immediate needs and begin the process for me within 48 hours! Thank you, Gerber Collision & Glass!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Job well done Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Would recommend to anyone

Repair Quality - 5.0/5.0 -

Great communication, extremely friendly staff. Easy to work with.

Customer Service - 5.0/5.0 -

Very friendly, easy to work with

Returned Clean

My Experience - 5.0/5.0 -

This is the most phenomenal place to get your car repaired! Each one of the staff members are so extremely friendly and make it a wonderful environment! They treated me so well and made me smile the whole time I was there. My car looks brand new after the hail damage I had, and they got it done SO fast!! Perfect job!!

Likely to Recommend - 5.0/5.0 -

While I've never wish a car crash or broken windows on anyone, yes I would recommend Gerber.

Repair Quality - 5.0/5.0 -

Superb leadership with Laurie, excellent team members with Andrew, Jeff, and Jeff, plus the technicians who I did not meet. Exceeded expectations with turn-around time and cost estimate close to actual out-the-door.

Customer Service - 5.0/5.0 -

Superb customer service and excellent communication. I always knew what was going on.

My Experience - 5.0/5.0 -

Andrew was excellent from start to finish! We were updated on the status of our vehicle the entire week it was in for repairs. From scheduling the appt to follow up after service was complete Gerber Collision is the way to go!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Got the work done really quick and was really helpful

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience, helpful and polite

My Experience - 5.0/5.0 -

2nd time we have had to use your services! Very pleased! Nice that we are keep in the loop during the whole process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything and everyone was great!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good service, communication, and great job restoring the damage.

Repair Quality - 5.0/5.0 -

Great job, friendly, and good communication.

Customer Service - 5.0/5.0 -

Good communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Your key box slit it too small. I had to smash my key into the slit to get it to drop.

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0 -

Super nice people and the work was done sooner than I expected!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent attention to detail. Very thorough job done. Wonderful communication throughout the process from beginning to end.

My Experience - 5.0/5.0 -

They were professional and really took care of me. The one great thing was they informed me of what was happening with my car. Which made me feel at ease.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They kept me in the loop the whole time. They did a great job and would highly recommend them.

Customer Service - 5.0/5.0 -

Honest

Returned Clean