Gerber Collision & Glass - El Reno

4.9 (813reviews)
98%
2400 Sunset Dr., #2128,  El Reno,  OK  73036
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Gerber Collision & Glass - El Reno offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (813)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon pickup. The team received high marks for proactive communication, including daily calls, texts, and regular status updates that kept customers informed throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning was an unexpected and appreciated bonus. Customers also noted the staff as friendly, professional, and accommodating. One customer mentioned a paint matching concern, and another noted a panel was not fully secured initially, reflecting areas customers felt could be refined.
AI-Generated from reviews written in the last 12 months
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"... friendly, and kept me informed throughout the process. The quality of their work was outstanding, and my car looks great. I highly recommend them ..." Read more
"Professional service through out. Customer service was the best I have encountered in years. Kept me informed ..." Read more
"They worked as quickly as they could and went above and beyond what they needed to do. Everyone was so friendly and welcoming. I will be ..." Read more
"The repair was exceptionally well done. It was also completed in a timely manner. Great job!"
"Great job repair was great! Never would know car had been damaged!"
"... I thought they would have the car for a month but they had it less than 2 weeks! Very happy!" Read more
"I loved getting my car back 6 days earlier than projected."
"... friendly kept me updated on the progress of my repairs. They finished my car before the time frame they gave me" Read more
"... getting my pickup in and repaired. They actually got it in and out a few days earlier than estimated. I would definitely use them again if needed." Read more
"Very satisfied with the work. Plus getting the work done a week early"
"Almost every day kept me updated, and I loved it"
"... completely explained the process including we would be updated every Tuesday and Thursday until the repair was complete. This did occur with detailed explanation ..." Read more
"... happens its easy to feel overwhelmed and frustrated. Gerber was excellent at timely communication and exceeded expectations for the repair of our vehicle. Youll ..." Read more
"Professional and communicated the status all along the way"
"Communication about progress was exceptional. It was actually completed before the estimated date. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was excellent. Very professional and will definitely do busy again. Appreciate all that you guys have done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

did a great job!!

My Experience

Carie is the best!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

They did an awesome job

Repair Quality

Excellent job

Customer Service

Did a good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks good, didn't take long. Nice and helpful people.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The El Reno Team was amazing! Their customer service is awesome and I was well informed on just about everything dealing with my truck repair. I received time frames when work would be completed and daily updates. The quality of work was also amazing!

Likely to Recommend

Fantastic service

Repair Quality

Great service

Customer Service

Pretty good service great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and job!!!!

My Experience

I was surprised and extremely satisfied with the work done on my pickup fender. The work was done perfectly and everything looks great! Thanks for taking such good care of my vehicle.

Likely to Recommend

Icwi recommend them all day every day

Repair Quality

Kris and his crew are AMAZING! I will never go anywhere else.

Customer Service

AMAZING!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome management. Awesome team. Couldn’t recommend a better location!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m very grateful to this company for the excellent work they did on my car. They were professional, friendly, and kept me informed throughout the process. The quality of their work was outstanding, and my car looks great. I highly recommend them to anyone looking for honest and reliable service. Thank you for the excellent job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work, quick turn around

Customer Service

Fast and friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Chris was amazing. I appreciate his communication throughout the process.

Customer Service

Again I appreciated Chris's communication and his professionalism. I will be using him again.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional and kept me informed during the entire process. Went over all repairs to make sure I was satisfied. will use again if needed.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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