Gerber Collision & Glass - Bethany
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Bethany offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for doing a grest job on my car, best of all the actual cost was below original estimate. Sadie was a sweet helper at the front desk. I think you have a great team.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Very Good job!
Customer Service - 4.5/5.0 -
Friendly and kind!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Still waiting for some items to be fixed.
Customer Service - 1.0/5.0 -
Haven’t called me back after I left message on Friday.
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Couple. Of small. Things I. Noticed. But it’s fixable Thanks. Guys for all your hard work work
Likely to Recommend - 4.0/5.0 -
Great job
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I recently picked up my Hyundai after bringing it in for hail damage repair. This included the hood being replaced entirely. However, I noticed the hood was covered in scratches that varied in size and severity. At first, I thought it was just one or two. As I looked the hood, I noticed it was several and many of them were severe enough you could see white underneath the black paint. To say I was disappointed is an understatement. I was so disappointed that the new hood was completely covered in scratches, and that the scratches weren’t even buffed out or fixed before giving me the vehicle back. My question primarily being, is this normal to replace the hood with one that is scratched? Had I known this, I may have not taken my car in to begin with since I am so disappointed to see all these scratches.
Likely to Recommend - 2.0/5.0 -
My hood was scratched…
Repair Quality - 2.0/5.0 -
Hail damage repair was completed, however the “new” hood that was installed was covered in scratches. I’m currently waiting on a call from the Mustang location since it’s closer to my house, as these scratches need to be taken care of. I’m disappointed to have to take the car back a second time, which includes taking time off of work and coordinating a rental car etc. I’m hoping to hear back soon.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The ONLY thang I didn't like is that ya'll always spelled my name wrong.... It's.... Les... not less.... lololol Everything ya'll did is GREAT!!! THANK YOU! For doing such a AWESOME job!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Miss Ashlynn was extremely AWESOME, she worked with me completely! I believe that she went above and beyond her duties
My Experience - 0.0/5.0 -
When I reviewed the items damaged by hail it looks like two spots where not smoothed out or replaced. The drivers door silver edge - trim and the driver's passenger door silver edge panel still has a dent. Minor spots
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I kept having to call, instead of them calling/notifying me
Customer Service - 3.0/5.0 -
I would say maybe needed an extra office person to help with volume
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle went in the shop for several scratches that penetrated the surface down to the primer. The repair was done very well
Customer Service - 5.0/5.0 -
Great staff. I went in the shop with no appointment, but the technician said the had a few minutes before his next appointment and immediately went out and observed the damage gave me an estimate told me to bring it in the next day to start the process. The whole interaction took less than a half hour.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have actively told every person who had asked how bad this experience has been and have an open claim discussion with state Farm about transferring to a different location for final repairs. I believe insurance fraud has occurred.
Repair Quality - 1.0/5.0 -
missing pieces, loose attachment of headliner, parts came off while driving, still have a huge dent on top of truck which supposedly was replaced.
Customer Service - 1.5/5.0 -
receptionist was very helpful, other personnel was dismissive
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Couple trips to correct issues that should have been resolved before released