Gerber Collision & Glass - Farmington (AR)

4.8 (3,044reviews)
96%
276 E Main St,  Farmington,  AR  72730

In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Farmington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,044)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, proactive communication, and timely - often early - completions. Many highlight the exceptional repair work, with vehicles returned looking brand new, frequently accompanied by complimentary detailing. Staff are widely described as professional, courteous, and knowledgeable. Customers appreciate being kept informed at every stage through calls and texts. A few customers noted areas for improvement, including occasional miscommunications, parts delays, and isolated quality concerns on initial repairs - all drawn directly from their feedback.
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"Excellent work! Looks like new and completely blends with the rest of the side panel! Cant tell that anything ..." Read more
"Very professional and speedy work. Looks like it was never in a collision."
"Faster than I expected, fantastic work looks better than new."
"The customer service, quality of work, and time frame of completion are all reasons I will recommend in the future!"
"... ones vehicle. They pay attention to every detail. My truck looked like it was brand new. Thank you!" Read more
"It was actually completed ahead of schedule."
"It was done 10 days earlier than expected"
"Very polite, courteous and professional. My car was ready several days before the date scheduled. Ive used Gerber Collision three times over the past ..." Read more
"I appreciated the communication and quick work! My car was done a week ahead of what was expected. I went back after with an unrelated issue which I ..." Read more
"Multiple delays in getting the repair work done. The replaced roof seem is not smooth."
"We received regular updates about the progress of our vehicle"
"I thought it was phenomenal that you guys touch base with me every time you guys took it to a different area. You kept up with communication ..." Read more
"Worked super fast! Kept in constant communication about everything that was going on. I had a great experience with them!"
"Was not informed at all."
"Multiple miscommunications resulting in conflict of work requested."

Likely to Recommend

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My Experience

Went above and beyond. Even polished my older headlights and washed the car. Done a week earlier than expected. Been there several times for my repairs and always satisfied. Highly recommend

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Returned Clean

My Experience

Exceptional service starting with Angel at the front desk who ascertained my needs to the crew who went above and beyond and into overtime to ready my car. Five stars for their display of courtesies.

Likely to Recommend

Definitely would recommend because of the expertise workmanship and professional staff.

Repair Quality

The workmanship on the car was excellent.

Customer Service

We were treated with the utmost courtesy starting with Angel.

Returned Clean

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Returned Clean

My Experience

I received excellent customer service. The people I encountered were very nice and knowledgeable. My repairs were perfect! I’ll definitely go back.

Likely to Recommend

It was the easiest car repairs I’ve ever had and the best customer service I’ve ever had.

Repair Quality

The staff was super friendly and knowledgeable. It was the easiest process for repairs I’ve ever had. I will definitely use them next time.

Customer Service

They were awesome and keeping me up-to-date and very knowledgeable about everything.

Returned Clean

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This is not my first time and I would certainly recommend it

Repair Quality

Very professional. Very nice. Angel was truly a Angel to me and I appreciate everyone there

Customer Service

Couldn’t ask for anyone better than Angel and the staff

Returned Clean

My Experience

Excellent turnout and turnaround. Excellent communication and keeping me updated

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Repair Quality

Excellent turn around, excellent communication & customer service

Customer Service

Returned Clean

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My Experience

Great work and excellent communication as always

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This is the 3rd time I've had my 2022 Forester to Gerber - I think the cars army green color might act as camouflage because people keep hitting me!

Repair Quality

No concerns - looks great!

Customer Service

Angel was great to work with.

Returned Clean

My Experience

Jordan did an awesome job on my car. Looks like nothing even happened and even cleaned my car after fixing it.Everyone here that I've spoken with during this process has been nice and helpful. 🙂

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My Experience

Angel was amazing. I was super nervous since i’ve never had to deal with any body damage but she was super nice and willing to work with me. definitely will recommend.

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Angel was amazing. she was very courteous and professional. car fixed better than i expected it to be.

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Returned Clean

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Repair Quality

Angel was very helpful and got the car in to fix it quickly!

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Returned Clean

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My Experience

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My Experience

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Repair Quality

The bumper is fixed. That’s all I asked for. Angel was nice

Customer Service

Returned Clean

My Experience

Jordan did a great job! He was quick, and did a fantastic job! We definitely have found our new go to repair shop

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