Gerber Collision & Glass - Tontitown
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Tontitown offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rudeness of the staff, the lack of communication, the whole experience was miserable and I will NEVER use this company again and ALWAYS recommend people go elsewhere due to the cluster you call a shop. Couldn't do my work and then ended up taking back a incomplete job and having to fix it and the timelines continued to change. Y'all couldn't even meet your own deadlines over and over. Just the WORST experience!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
did a great job we were very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100 precent recommend
Repair Quality - 5.0/5.0 -
They made the transition wonderful especially dropping the rental car off
Customer Service - 5.0/5.0 -
They were great
Returned Clean
My Experience - 5.0/5.0 -
The associates at Gerber Collision were friendly and professional. They responded quickly with a fair quote. They updated me regularly regarding the progress of my repairs. The work was even done early. I appreciate Braxton and his staff for a seamless repair to my car.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Gerber to my friends and Travelers agent.
Repair Quality - 5.0/5.0 -
Gerber Collision was quick to submit a fair quote. They took my car in a timely fashion and delivered it early. The repair work was excellent. Braxton and his staff were friendly and professional. Updates were provided in a timely manner. The experience made getting my car repair seamless. I highly recommend them!
Customer Service - 5.0/5.0 -
The staff was friendly and patiently answered all questions. They updated me on the progress of the repair as promised.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and quality of repair
Customer Service - 5.0/5.0 -
Great communication, friendly and helpful