Tanksley's Body Shop
In operation 48 years.
Tanksley's Body Shop is a family owned and operated business that has been serving the Northwest Arkansas Community for the 40 years. Our goal is great customer service and timey quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
I would be happy to recommend Tanksley's @
Repair Quality - 5.0/5.0 -
Y'all always do a terrific job! Thanks!!
Customer Service - 5.0/5.0 -
Everyone is great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and kept us in touch throughout the process !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Service
Customer Service - 5.0/5.0 -
Friendly and easy to communicate with
Returned Clean
Likely to Recommend - 3.5/5.0 -
See comments on first page. Also, the smell part was interesting. It was just so surprisingly strong.
Repair Quality - 4.0/5.0 -
Overall, I think they work done was of high quality. The paint and dent work looks fantastic and the mirrors/windshield look well installed too. The main issue I had was with schedule. I was told 2-3 weeks when I inquired (before bringing it in), but it ended up taking 6 weeks. The frustrating part for me was that when I would call, they would make it sound like it was next in line and should be out in the next two or three days, but then when that time came, I would call again to receive the same story. Then when I came to pick it up, I noticed one of the pieces needing to be replaced had not been touched yet (Was a small plastic protective cover). When I asked the front desk about it, they asked the installing tech and he said he had the part, but didn't have a chance to get it installed because it was more involved than he thought. Again, the frustration there was that they didn't say anything. It makes it look like they were just trying to pull one on me by marking it completed on the checklist and hoping I didn't say notice/say anything about it. Thankfully, I do think these are good people and they will get me taken care of. I just wouldn't recommend them if you don't have a spare vehicle (and are therefore renting in interim) or need the repairs done quickly. I think they do and a good job at repairs and their services are in high demand, but they can't effectively forecast their work schedule and may reprioritize work for certain clients (mine was an insurance job so that may have played a part). Since this is my first experience with body work, I'm not sure if this timeline is atypical for the industry or not. They do pick up the phone though and they do try to make things right, so I appreciated that about them. In summary, good people who do good work, they just have no idea how long it will take them, hah!
Customer Service - 4.0/5.0 -
See comment on first item.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and in a timely manner. Kept me informed at all times. Would definitely recommend Tanksley’ Body Shop. Very professional and very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Found a couple spots not fixed
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Only seen one girl there, both when I dropped off and picked up, only spoke to one guy one time. Both were very sweet and helpful ☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fit and finish looks great. They took the time to listen to our concerns.
Customer Service - 5.0/5.0 -
They attempted to answer our concerns as best they could.
Returned Clean
My Experience - 5.0/5.0 -
The repairs were completed quickly and the vehicle looks like new. I am completely satisfied with Tanksleys!
Likely to Recommend - 5.0/5.0 -
I certainly will!
Repair Quality - 5.0/5.0 -
Great service! And the Subaru was returned very clean inside and out. I am very satisfied!
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
You did a great job.Auto looks good. Did take a point off for not pointing out the chips located by the area that I had replaced at my cost.Was not painted. I would have paid more to have it finished. I realize I didn’t include it and no one pointed this out. I would absolutely use your services again .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job of taking care of us.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Tanksley’s did a great job on our hail damage, and were even finished up earlier than we expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rear window does not look like the OEM! I’m going to give a call tomorrow. I also noticed a scratch that was not there when I dropped it off
My Experience - 5.0/5.0 -
The body of the car looks really good. Care was taken to repair the suspension etc . I am well pleased with the service I received,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Thanks for taking time to take care of all the damage that was not visible. I would recommend this body shop to anyone needing repairs,
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Got in and out very quickly and all looks good as new