Gerber Collision & Glass - Farmington (AR)
In operation 85 years, 6 years at this location.
Gerber Collision & Glass - Farmington offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hassle free. Didn’t even talk to insurance adjuster gerber took care of all of it.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was no communication occurring during the repair. I was told that before any work occurred, someone would be in contact with me to let me what was found, and what they are doing. That didn’t occur. I felt like I was completely taken out of the equation. When I picked up my car I could see fresh scratches and dings in the bumper which would have occurred during the hail storm or someone was careless around my car. When I showed the assistant after arriving to pick up my car, she said some scratches were there when my car was brought in, but she felt they could be buffed. My car went through a traumatic ice storm which makes me wonder why someone only chose to do the roof dings. This leaves me to wonder if this is just occurring with me, OR, are all the customers having this same reaction?
Customer Service - 1.5/5.0 -
Staff was very apologetic that I was dissatisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me informed on the status of my repair from start to completion. Looked like new when finished, completely satisfied
Likely to Recommend - 5.0/5.0 -
The repair shop was kind and courteous
Repair Quality - 5.0/5.0 -
My repair was done in a timely manner and everything was perfect when completed
Customer Service - 5.0/5.0 -
The shop kept me informed of the repair work from start to finish
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angel (estimator), is incredible she is so friendly and kept me updated every step of the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Multiple miscommunications resulting in conflict of work requested.
My Experience - 5.0/5.0 -
Was pleased with how fast was able to get my car in and repaired. Also appreciated contacting me with updates on the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job better than before the accident
Customer Service - 5.0/5.0 -
Kept us informed and discussed the situation clearly with us they are fantastic!
My Experience - 5.0/5.0 -
Excellent work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with Travelers
Customer Service - 5.0/5.0 -
Customer service was amazing
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Attention, the work done was done on time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
This took 4-5 wks. To repair. The time frame started at 3 wks. Max. To do it. We were gone 3 wks. & got back & still ordering parts. So far work looks good but time to do this was too long.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
already recommended Gerber
Repair Quality - 5.0/5.0 -
Angel was very attentive Amy also added value to the experience!
Customer Service - 5.0/5.0 -
see previous remark