Gerber Collision & Glass - Florence (Sc)

My Experience - 0.0/5.0 -

^^^ Abigail Dallas is the Toyota owner. ^^^ “Not yet satisfied“ is my response. I have to drive back ((over an hour) to Gerber and sit there for two hours while they finish something that was on the original order that I already paid for, but Gerber forgot to install, and then drive back home( over an hour) plus hire an aide to sit for my disabled husband for those 4 hours.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Gerber Collision.

Repair Quality - 5.0/5.0 -

They do outstanding work! My son’s car was rear-ended and you can’t tell there was any damage. It looks brand new. The work was completed earlier than expected. We are very satisfied!!

Customer Service - 5.0/5.0 -

Customer service is professional. The staff is very nice.

Returned Clean

My Experience - 5.0/5.0 -

Excellent work!! Looks great!!! Highly recommend, prompt professional perfection

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Looks perfect...just wondering about clips out on door for rain thingy

Customer Service - 5.0/5.0 -

Excellent service...I felt like I was very important to them

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looked great!

Customer Service - 5.0/5.0 -

Great to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

John was great to work with. He helped to see that my car was fixed in a timely manner.Lori was great and kept me informed. The body parts technicians did a great job. I really appreciate everyone.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Highly recommended!! Everyone was so friendly, and I was provided with text updates along the way. My car looked brand new at pickup 😁

My Experience - 5.0/5.0 -

I am absolutely thrilled with the exceptional service I received from Gerber Collision & Glass. After my car was damaged, they took over the entire repair process and made it completely stress-free. Not only did they keep me well-informed with regular updates, but the craftsmanship of the repair itself was absolutely flawless—my vehicle looks brand new again, as if the accident never even happened.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were friendly, timely and my car was washed and clean and like brand new again. Great job!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Completely satisfied I will highly recommend your business to everyone .thanks so much for your service!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything was hassle-free, I didn't have to do anything but bring it to y'all .. Thank you so much for a great job

My Experience - 5.0/5.0 -

The staff was friendly and knowledgeable

My Experience - 5.0/5.0 -

As far as I can tell everything seems to be ok. Looks good . Thanks again. Would definitely recommend your business to others .was helpful with rental getting back and forth also . Everyone was pleasant to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

They did a good job on my car

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Oh yeah

Repair Quality - 5.0/5.0 -

Everything okay

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair was perfect.

Customer Service - 5.0/5.0 -

I was kept well informed.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0