Gerber Collision & Glass - Flower Mound

4.9 (2,374reviews)
98%
3211 Justin Rd,  Flower Mound,  TX  75028
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Flower Mound offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,374)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, transparent communication, and timely repairs. Many highlight the friendly, professional, and courteous staff who make the repair process smooth and stress-free. Frequent text updates and proactive communication are repeatedly commended, with customers appreciating being kept informed throughout. Repairs are often completed ahead of schedule, and the quality of workmanship is frequently described as excellent, with vehicles returned looking like new. Complimentary car washes and detailing are noted as a pleasant bonus. A few customers mentioned areas for improvement directly from their experience, including occasional delays, paint color discrepancies, and wishing for more detailed communication during extended repairs. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... Gerber and previous owner for the past 15+ years! Their work is flawless, their service is stellar, communication, the process and their people are ..." Read more
"Very impressive customer service and workmanship on my vehicle."
"... staff were friendly and accommodating for my needs. Collision repair was high quality at a reasonable price and the work was done on time. This was my second ..." Read more
"... collision repair facility whose staff has been as knowledgeable, as accommodating, as thorough, nor as pleasant to deal with as this one has been. It's a pleasure ..." Read more
"Smoothest experience Ive ever had! They did exactly what they said they would and had the vehicle done before they said woould. ..." Read more
"We are fully satisfied with the work, timeliness, and courtesies shown to us in restoring our vehicle. Yall exceeded ..." Read more
"Staff was great to work with and the speed at which everything was done was so appreciated."
"... updates along the way to completion of the work. It was completed ahead of time. Job was outstanding. I will definitely recommend Gerber Collision." Read more
"took way too long and the reasons didn't seem real. called and was told it was waiting on bolts and they ..." Read more
"I was pleasantly surprised when my car repair was complete over a week before promised. The car was washed and ready when I arrived"
"... new! I also cant even began to tell you how much I appreciated the constant communication. Its the worst being left in the dark on this kind of thing, so ..." Read more
"I received a text daily that kept me updated on the repair status."
"... seem daunting but Gerber was a well oiled machine. Their communication was amazing and appreciated." Read more
"EXCELLENT experience from beginning to end! Same-day quote, ready before date promised, OUTSTANDING repair & ..." Read more
"... details. Short delay due to Kia sending wrong parts. Communication was timely, honest and respectful." Read more

My Experience

Great service and communication. Knew the status every step of the way. Picked the car up and was cleaned and shined up inside and out. Can’t say enough good things about how we were treated.

Likely to Recommend

Repair Quality

Great communication and terrific people. Thank you for the great attention to detail.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Had a great experience. Thanks!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Would highly recommend.

Repair Quality

Very good service and repair. Kept me informed about the progress being made to my vehicle.

Customer Service

Everyone was so friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good communication and very happy with the end result. Would use you again, but hope we don’t have to!! 😉

Likely to Recommend

Repair Quality

I can't see any physical signs that the car had been repaired. It looks brand new. I also appreciated how clean the car was when we retrieved it.

Customer Service

1) Extremely Professional throughout the entire process. 2) Timeliness and communication were very good. 3) Ease of transaction. I was able to just leave the rental and Gerber returned it. 4) The car was cleaned inside and out. Spotless. Many thanks

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great workmanship, paint matched the original color perfectly.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collision did a great job of repairing my car. And Andrea was wonderful to work with on assessing the damage, keeping me updated, and making sure I was completely satisfied with the results. Page did a great job in the office with directing phone calls answering questions, and communicating with the rental company.

Likely to Recommend

I will highly recommend to my friends and family.

Repair Quality

Gerber Collision provided excellent customer service on recent repairs to my vehicle. They were easy to communicate with and did excellent work. Andrea and Paige were both outstanding in communicating and making sure it was a good experience.

Customer Service

Great customer service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very quick and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing quick and easy. The staff was very knowledgeable and welcoming! Can’t recommend them enough for the entire experience.

Likely to Recommend

Repair Quality

Great work ! Great staff! Great communication!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gerber always does the job quickly and flawlessly!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience, that texted me on progress and gave a complete date and met that date, great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The experience from start to finish was excellent in all respects.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You’re the best.

Likely to Recommend

Close by but want better quality

Repair Quality

It was not repaired correctly, I had to take it back to have them fix the front bumper cover.

Customer Service

Very nice people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional service….very friendly staff

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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