Gerber Collision & Glass - Frederick (Md)

Likely to Recommend - 5.0/5.0 -

Business was great

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good, friendly,quick

Returned Clean

My Experience - 5.0/5.0 -

They did a great job communicating with me and I was happy with the result of my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I was told what would go on to fix my car and how long it would take. They answered all of my questions

Repair Quality - 5.0/5.0 -

Everyone I spoke to was very kind and explained everything to me

Customer Service - 5.0/5.0 -

Great front office personnel

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very kind staff and they worked very quickly. Ill be back in the future!

Customer Service - 5.0/5.0 -

Very nice company and outstanding customer service, will definitely be back for future business.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Kylea W. is very responsible and helpful.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for a smooth and seamless process. The car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job and finished fixing my car way before I expected them to

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service, Jennifer stands out, handled my issues in very professional way.

Customer Service - 5.0/5.0 -

From Jennifer

Returned Clean

My Experience - 5.0/5.0 -

Great job by the body shop, paint shop, and the management at Gerber Frederick. Will recommend to family and friends of my experience. Nice to have a facility you can take your car to and have quality work!

Likely to Recommend - 5.0/5.0 -

Very much would tell family and friends of my experience at your Frederick lication.

Repair Quality - 5.0/5.0 -

Great experience from drop off to pickup. Front office staff was friendly, very knowledge, and professional.

Customer Service - 5.0/5.0 -

Same comment as previously stated.

My Experience - 5.0/5.0 -

Very happy with professionalism and service. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work by friendly and professional people. Thank you!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Well, the work they have done is exceptional. And it was completed quickly. I dropped it off on Monday and was ready to be picked up on Friday. It’s just like no damage was ever there.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Again, service was fast. Brought the car in on Monday and it was done by Friday.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You Guys are the Best. Did a Great job thanks 😊

My Experience - 5.0/5.0 -

We had exceptional service from Gerber Collison. They were very communicative and timely with responses. I loved the web app that kept us in the loop about cost and timing. My vehicle turned out beautifully. The whole experience just showed a wonderful level of competence and care you don’t seem to get everywhere.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very timely responses and extremely helpful with communication.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Wonderful experience. Looks like a new car.Very professional experience. Went out of there way to help me.

My Experience - 5.0/5.0 -

The experience was truly amazing. I am one who loves a company that provides good communication and clarity and this team definitely communicated! They were calling me throughout each process and updates. Both Jennifer and Holly were wonderful people with great service. Thank you to the technicians as well that worked on my Tahoe. I truly appreciate the hard work that this team did!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Friendly service, excellent communications during the repairs, made rental car arrangements very easy, and high quality, perfect repair at the end. 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, quality of the repair and communications. Rental car pick-up and drop-off at the location was ideal.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Entire process was stress free. Everyone was professional and courteous. And, the repair work was excellent. Thank you.

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Stress free process and friendly personnel made it great experience.

Customer Service - 5.0/5.0 -

Friendly and professional staff