Gerber Collision & Glass - Fresno/Blackstone Ave.

4.7 (325reviews)
94%
1470 N Blackstone Ave,  Fresno,  CA  93703

In operation 85 years.

Gerber Collision & Glass - Fresno / Blackstone Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (325)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work, thanks for the help.

Customer Service

Very helpful and kind team.

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My Experience

Muy contenta siempre con la atención del personal y con el buen trabajo que realizan, muy agradecida con los resultados y con el excelente trabajo que hicieron .

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the moment I walked in, I was greeted with a smile. Customer Service was amazing. Francisco was kind understanding and very thorough at explaining the process I was able to speak to the manager. She was great also explained in detail the process, the front desk gal was excellent at customer service friendly, smiling understanding definitely will recommend Gerber 10 out of 10 in my book. Great job!!

Likely to Recommend

New lifelong customer here

Repair Quality

Overall, everyone was great from the front desk person to the technician Francisco. Everything was wonderful. The facility was clean. My car was delivered with care. Everything was explained perfectly great job. The work on my car turned out perfect.!

Customer Service

Everyone was so polite, compassionate, and caring

Likely to Recommend

Repair Quality

Customer Service

They were amazing! They handled the job quickly, i've got me any immediately, and bade, my car look better than it did before. The accident. I am very happy with their expert service

My Experience

Everyone was very friendly. My car was finished with repairs so fast and it looks so good! They did a great job!

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Repair Quality

Customer Service

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Repair Quality

Kept us informed througout the repair process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, fixed my car faster than expected time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The paint job was not done correctly. It looks like there is paint dripping on the bottom of my door and there is small gap on the bottom of my door.

Customer Service

It felt rushed since it was done the week before Memorial Day. The paint job was not smoothed out correctly, it looks like it’s dripping and my door had a small gap at the bottom.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you Sal for the recommendation and team Gerber Collision & Glass. You guys did a wonderful job on my car. You guys got great service and also love that your team members drop off my car at my work place.

Likely to Recommend

Repair Quality

As previously mentioned, one of the plastic bits is a bit loose compared to the non damaged side.

Customer Service

Front right bumper plastic is a bit loose compared to side with no damage, other than that really well done repair.

My Experience

Very disappointed with the customer service at this shop. I waited over 30 minutes at the front desk each time before receiving assistance, and the staff seemed uninterested and unprofessional. I was also given a quoted price with a printed receipt ahead of time, but when I arrived for service, the price was increased. I was also told ahead of time that my repairs would be done in a reasonable time, Joel in his words was “very confident” it wouldn’t take too long and that I wouldn’t need a rental. However, the day came and I was told it would take all day. Poor communication and negative attitudes from employees made the experience even worse. Unfortunately, I would not recommend this business.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Keep doing what your team is doing. I was very happy with the service . I would refer people to Gerber that l no.

Likely to Recommend

I all ready did

Repair Quality

I am completely satisfied with Gerbert and repairing my truck what’s excellent work.They did a great job.

Customer Service

No complaints all good

My Experience

Fantastic job, and great team

Likely to Recommend

Repair Quality

Customer Service

Great service, friendly staff, and quick.

Likely to Recommend

Repair Quality

Amazing great amazing customer service very happy

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Depending on the outcome of my unresolved issue

Repair Quality

Still dealing with adjuster for an unresolved issue

Customer Service

Still dealing with the adjuster for an unresolved issue