Gerber Collision & Glass - Ft. Wayne/Coldwater Rd.

My Experience - 5.0/5.0 -

The staff were all very professional and respectful. The guy who handled my repair explained it all in depth in a way that I could understand. I noticed the interior of my car was cleaner than when I left it there as well! I have only good things to say about Gerber, the experience was good.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for your competent efforts to get my car repaired in a timely manner. It looks beautiful!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was finished quickly and beautifully. I was without my car for only a short time, and the repair area looks like new. That's for your most competent and timely efforts. Daniel Reuning

Customer Service - 5.0/5.0 -

Politeness and competence were exhibited in all communications.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

got work done in half the time quoted.

Repair Quality - 5.0/5.0 -

Great, Went beyond what was expected. Will recommend to others.

Customer Service - 5.0/5.0 -

would set as 20 if possible.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0

Repair Quality - 3.0/5.0 -

I now have condensation in my one headlight that I never had until after the car got fixed. That should not happen.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 3.0/5.0 -

I WAS REALLY DISAPPOINTED AT THE MATS IN CAR ESPECIALLY THE FRONT ONES. I REALIZE THAT IT IS MESSY OUT BUT THDY WERE REALLY NASTY

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service

Customer Service - 5.0/5.0 -

Great service overall

Returned Clean

My Experience - 5.0/5.0 -

Keep up the good work!Thank you!

Likely to Recommend - 5.0/5.0 -

Good job

Repair Quality - 4.0/5.0 -

Keep up the good work

Customer Service - 5.0/5.0 -

Good job

Returned Clean

My Experience - 5.0/5.0 -

All was handled professionally and in good time!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job! Car looks like new! James was good to keep us posted.

Customer Service - 5.0/5.0 -

From the Receptionist Vickie, to James, everyone was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service, there were fast, knowledgeable and friendly. Communication was outstanding, I was informed every step of the way.

Likely to Recommend - 5.0/5.0 -

I have already referred people, and I am going to take my truck for some paint work.

Repair Quality - 5.0/5.0 -

Repair results are amazing, it made my car look like a new

Customer Service - 5.0/5.0 -

Customer service was higher then great, they kept me informed every single step in the process not just the initial but the work being done on the vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

Very easy to work with

Repair Quality - 5.0/5.0 -

It looks great

Customer Service - 5.0/5.0 -

10. Work was done quickly and it looks good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work by professional staff. Friendly and accommodating staff who explained what was needed to fix my car. The repair is invisible. Grest work-thanks.

Customer Service - 5.0/5.0 -

See prior comment.

Returned Clean