Gerber Collision & Glass - Ft. Wayne/Coldwater Rd.

My Experience - 5.0/5.0 -

I am very satisfied with my choice on going with Gerber (Coldwater Rd team). I felt well-informed through every step of the repair process and was notified of delays/difficulties when they came up. The overall repair to my vehicle is remarkable, looks like it just rolled out of the factory ten years ago. 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was always able to call and check on the status of my repair, and answer all my questions I had. The staff was very friendly and went above and beyond their typical day-to-day.

Returned Clean

My Experience - 5.0/5.0 -

From start to the completion of repair of my vehicle, you provided me with answers to any questions I may have asked. I was very appreciative that the service person I spoke with provided me with a new wheel 🛞 lock at no charge because the tow truck driver destroyed it when it was placed on the truck. I will definitely recommend your team to my friends if they ever need service for their vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you! Lucas and the front desk admin was very informative the entire process! They did a great job, saved me money and they were complete in a timely manner!

My Experience - 5.0/5.0 -

absolutely crushed it! lucas and vicky had wonderful communication throughout the whole process, i never felt left in the dark. 10/10 would recommend!

My Experience - 5.0/5.0 -

Gerber’s was a great company to work with, things could not have gone smoother! Lucas was very knowledgeable and my car was completed exactly when he estimated it would be done! Thank you Gerber’s!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful work

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I had an overall great experience having Gerber as my body shop. They kept me informed and up to date on the Pettigrew of my car. Great job!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Constant changes in completion date

Returned Clean

My Experience - 5.0/5.0 -

They were very professional and kept me updated and informed every step of the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional and always kept me informed on their progress

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

What I appreciated most is that I didn't feel that I wasn't kept updated enough about what was happening. When things changed I was most certainly brought up to speed and notified in detail regarding changes approximately how long it would be, what I could expect and if I had any questions to please give them a call. I truly felt I was apart of the inner circle and grateful.

Likely to Recommend - 5.0/5.0 -

I was indeed pleased with the overall job that was done and would recommend them.

Repair Quality - 5.0/5.0 -

Gerber Collision did an excellent job on my car! The work was precisioned & well done. I was content with all the work that they did.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Would recommend to anyone ! Loved the customer service and the fast but professional detail on my car !

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Lucas was very nice ! Willing to explain any questions I had ! Also Vickie at the front desk was very sweet as well !

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great staff very flexible

Customer Service - 5.0/5.0 -

Awesome staff

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My wife and I had a great experience with Gerber Collision & Glass! Our vehicle came back in fantastic condition! We will definitely return if we need body/paint work done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Superior quality! Great paint work done on my Mazda CX-5!

Customer Service - 5.0/5.0 -

Customer service was fantastic! Kept me updated the entire time with complete transparency!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great service all the way around. Would totally recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Would recommend highly

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean