Gerber Collision & Glass - Ft. Wayne/Dupont Lakes
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Ft. Wayne/Dupont Lakes offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 4.0/5.0 -
Confusing and incorrect text messages.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and did a good job with the work
Customer Service - 5.0/5.0 -
Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got the regulator replaced, and they were honest about not needing the motor, which knocked about $200 off the cost. I'm thankful they had the integrity to do that. Also, when I mentioned the auto-up feature wasn't working, they walked out with me and fixed it in literally about one minute, no charge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. ..and keep me informed with the process of the car repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks great! I really appreciate all the regular updates along the way. Thank you.
My Experience - 5.0/5.0 -
I believe they paid close attention to detail on the repairs completed. I don’t believe they settled they made sure everything was done correctly.
My Experience - 5.0/5.0 -
Timeliness and communication were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Can't complain about a single thing. The glass was cleaned out perfectly and the girls at the desk were absolutely wonderful and so helpful. Not to mention their professionalism. I was so thankful. Thanks
Likely to Recommend - 5.0/5.0 -
I would recommend highly
Repair Quality - 5.0/5.0 -
Great care for my car plus professionalism. I loved it.
Customer Service - 5.0/5.0 -
Same comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good
My Experience - 5.0/5.0 -
Robert Glasgow was a consummate professional and made our car like new. His experience made dealing with the insurance company much easier. The receptionist, Izzy, was always pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Looks like new which is hard with a white car
Customer Service - 5.0/5.0 -
Great team of folks
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Nice to work with and very thorough but not timely.
Customer Service - 5.0/5.0 -
Great communication