Gerber Collision & Glass - Ft. Wayne/Dupont Lakes
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Ft. Wayne/Dupont Lakes offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks wonderful. Great job matching the paint. I am very happy with work done. Would highly recommend .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service. Kennedy was amazing
Customer Service - 5.0/5.0 -
Wonderful Job. Kept me in the loop every step of the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleased with the repair. Very pleased with my estimator. He stayed after shop was closed so that I could pick my car up after work. He went above and beyond. The entire experience was very good.
Customer Service - 5.0/5.0 -
Above and beyond.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overspray on the window and pillar. Repair took too long
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional and car was fixed in a timely manner.
Likely to Recommend - 5.0/5.0 -
Did a great job
Repair Quality - 5.0/5.0 -
As good as new
Customer Service - 5.0/5.0 -
Friendly, professional and timely
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kennedy did an excellent job overall!! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job - Completely satisfied
Returned Clean
Likely to Recommend - 3.5/5.0 -
Only if a wreck or insurance because that did make it easy but if we were paying for it out of pocket no way!!!! Super expensive and took way to long then what a local person would do, first time for us to use a “big company”
Repair Quality - 3.0/5.0 -
Not really satisfied! Took 2 weeks to get my car done, communication to get it started was horrible and asked about a scratch that was not fixed and they were to follow up with me to see if insurance would cover that and still no phone call. Someone hit the ba k of my car
Customer Service - 3.5/5.0 -
When you are there the people are super nice and professional just no one calls u ba k u have to always follow up
Returned Clean
My Experience - 5.0/5.0 -
The team at Gerber met and surpassed expectations. They communicated with each step of the process. Extremely professional and efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and my car came back in perfect condition!! The manager was absolutely so pleasant and made the experience so easy for me!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
It took over 5 months to get my car repaired due to Gerber’s inability to order the correct parts.
Customer Service - 1.5/5.0 -
Not good, poor follow-thru and follow-up. I had to keep calling for status and the person said several times they forgot to follow up.
Returned Clean
My Experience - 5.0/5.0 -
Car looks great and was completed before the date they promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good price on the couple of simple items I needed done.