Gerber Collision & Glass - Ft. Wayne/Merkler St.
Gerber Collision & Glass - Ft. Wayne/Merkler offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You always work with the timing and keeping of my car to my schedule. . . Everyone is always so nice! I wish the national office would stay out of the ft wayne office. They repeat requests.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed with timely updates which is much appreciated, I didn't feel like I was left in the dark. Everything seems to be well taken care of and car was clean when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and giving timely updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Gerber will never ever receive my business again! Took them weeks and weeks to get my son’s car repaired! After weeks they decided the first estimate was wrong, had to order a front left door, no communication for weeks! Very unprofessional employees also!
Customer Service - 0.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Our car was rear-ended. However, when we got it back, we found the paint on the front hood was missed in one spot. We felt pretty frustrated on this.
Customer Service - 3.5/5.0 -
We were told that the car should be ready within one week. Then got a message for one month. Eventually got is back in about two weeks. The service team could not provide a consistent information.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks really good when it washed outside and spotless.
Customer Service - 5.0/5.0 -
Let me keep updated on the progress of the car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
An intermittent check-in would have been nice for the length of time. My vehicle was there.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work every time!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks at Gerber collision on Merkler St. in Fort Wayne went the extra mile to make sure everything was taken care of correctly after my accident and the truck looked better than new when I got it back. I would recommend them to anyone needing body repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They were fast, helpful and have benefits with enterprise to help with a rental
Repair Quality - 4.0/5.0 -
They did the job well and they did the job fast.
Customer Service - 4.0/5.0 -
They were great. The updates from texts were helpful and the staff inside the building let me know everything I needed.