Gerber Collision & Glass - Glenview/Lehigh Ave.

My Experience - 5.0/5.0 -

Everyone at Gerber was very friendly and knowledgeable and always kept me up to date with the status of repairing my car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I am extremely satisfied with the work they did on my Wrangler! I was initially worried about how the repairs would turn out, but when I picked up my vehicle, I was completely blown away by the amazing job they did. It honestly felt like I was picking up my Wrangler brand new from the dealership! I couldn’t be happier with how everything turned out. The team here is absolutely awesome and truly goes above and beyond for their customers. They scheduled the repair around my convenience. I had told them I was going on vacation, and they worked around my schedule. When I returned, I needed a loaner vehicle, and they took care of that for me as well. The entire team really works with you and makes you feel like they have your back throughout the whole process. They are professional, accommodating, and genuinely wonderful to work with. I highly recommend them to anyone who needs their vehicle repaired. Amazing work and an amazing team!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very Satisfied!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My name is actually Brenda great staff timely manner!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always do a top notch job!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

EVERYONE at Gerber was beyond superior from the minute I made a phone call to come in for an estimate, the consultant making the estimate, the timely appointment, the superior work to the caring call from the lady that the work is completed. Friends, relatives and I have used Gerber in the past because they are honest, reliable , trustworthy and professional. Thank you Howard J. Bultinck

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Superior service and people.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

I will recommend with caution

Repair Quality - 3.5/5.0 -

It took too long to finish repairing my vehicle which made me pay more for car rental.

Customer Service - 3.5/5.0 -

It took too long to finish repairing my vehicle which made me pay more for car rental.

My Experience - 5.0/5.0 -

Great service. Friendly staff. Car looks great

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Muy buen trabajo y muy servicio

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber has been my “go-to” collision/repair place for years! Thank you for great service, professionalism, and great attitude!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Super fast On the outside, the car looks terrific where the damage was, but thought it could’ve been a little cleaner overall. They do a great job at this location.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

car was done quickly and completely - only thing was that it didn't look as clean as in the past

Customer Service - 5.0/5.0 -

the employees at the Glenview location were absolutely the best with their communication and updates....

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

this is the 3rd or 4th time I've had my favorite little Ford Transit Connect in the shop, and I'm happy to keep coming back. ;)

Likely to Recommend - 5.0/5.0 -

As previously stated, this isn't the first time that my Ford Transit Connect has been in the shop. I hope it's the last(!) ... but we also have a couple other cars that might be visiting in the future. And if there were to be another incident with my Ford, its obvious to me where it would be returning to.

Repair Quality - 5.0/5.0 -

Glad to get my car back from a place it's been before - a few times, now, unfortunately. But I'm happy to drop it off where I'll know it'll get the TLC it needs.

Customer Service - 5.0/5.0 -

Adrianna was very helpful with keeping me up to date and informed of my expected 'pick up date.' Scott was also very helpful with explaining what was done to the car while it was in the shop.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I like your idea of telling the customer that the repair will be completed a few days later in case of an issue happening but your objective is to have it completed earlier.

Customer Service - 5.0/5.0 -

They were always helpful and pleasant to speak to.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Staff was very friendly and explained all the steps to be taken and kept me aware of progress regularly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Graet

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication, great repairs, easy to work with, on time delivery

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Superb job, looks like new.

Customer Service - 5.0/5.0 -

Very friendly and helpfuk

Returned Clean